:root {
  color-scheme: light;
  --bg: #eef3f4;
  --surface: #ffffff;
  --surface-2: #f7fafb;
  --line: #d8e2e4;
  --line-strong: #b7c7cb;
  --text: #13252b;
  --muted: #66767b;
  --brand: #0c5b66;
  --brand-2: #0b7480;
  --brand-soft: #e6f4f6;
  --good: #16724f;
  --good-soft: #e6f6ef;
  --warn: #9a5b00;
  --warn-soft: #fff4df;
  --danger: #b42318;
  --danger-soft: #fff0ee;
  --blue: #255f9d;
  --blue-soft: #e8f1fb;
  --shadow: 0 12px 28px rgba(16, 37, 43, 0.08);
  font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  background: var(--bg);
  color: var(--text);
  font-synthesis: none;
}

* {
  box-sizing: border-box;
}

html {
  min-width: 320px;
  min-height: 100%;
}

body {
  margin: 0;
  min-width: 320px;
  min-height: 100vh;
  background: var(--bg);
}

button,
input,
select,
textarea {
  font: inherit;
}

button {
  cursor: pointer;
}

button:disabled,
select:disabled,
input:disabled,
textarea:disabled {
  cursor: not-allowed;
  opacity: 0.58;
}

a {
  color: var(--brand-2);
}

.login-page {
  min-height: 100vh;
  display: grid;
  place-items: center;
  padding: 24px;
}

.login-card {
  width: min(100%, 420px);
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 28px;
  box-shadow: var(--shadow);
}

.brand-lockup {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-bottom: 22px;
}

.brand-logo {
  width: 48px;
  height: 48px;
  object-fit: cover;
  flex: 0 0 48px;
}

.brand-title {
  margin: 0;
  font-size: 21px;
  line-height: 1.15;
  font-weight: 800;
}

.brand-subtitle {
  margin-top: 3px;
  color: var(--muted);
  font-size: 13px;
}

/* Administration / Accommodations --------------------------------------- */
.accommodations-page {
  display: grid;
  gap: 18px;
}

.accommodation-intro .panel-header {
  align-items: flex-start;
}

.accommodation-intro .panel-header p,
.accommodation-group-header p {
  margin: 5px 0 0;
  color: var(--muted);
  font-size: 13px;
  line-height: 1.45;
}

.accommodation-toolbar {
  display: flex;
  flex: 0 0 auto;
  gap: 8px;
}

.accommodation-source-note {
  display: flex;
  flex-wrap: wrap;
  justify-content: space-between;
  gap: 8px 24px;
  padding-block: 12px;
  background: var(--surface-2);
  color: var(--muted);
  font-size: 12px;
}

.accommodation-source-note strong {
  color: var(--text);
}

.accommodation-alert {
  margin: 0;
}

.accommodation-metrics {
  margin: 0;
}

.accommodation-loading {
  min-height: 180px;
}

.accommodation-loading .empty-state {
  min-height: 180px;
}

.accommodation-group {
  overflow: hidden;
}

.accommodation-group-header {
  align-items: flex-start;
  background: linear-gradient(110deg, #fff 0%, #f5fafb 100%);
}

.accommodation-destination-pin {
  color: var(--brand-2);
  font-size: 10px;
}

.accommodation-table-wrap {
  width: 100%;
}

.accommodation-table {
  width: 100%;
  min-width: 960px;
  border-collapse: collapse;
}

.accommodation-table th,
.accommodation-table td {
  padding: 13px 14px;
  border-bottom: 1px solid var(--line);
  text-align: left;
  vertical-align: middle;
}

.accommodation-table th {
  background: #f4f8f9;
  color: #425b62;
  font-size: 11px;
  font-weight: 800;
  letter-spacing: .035em;
  text-transform: uppercase;
}

.accommodation-table tbody tr:last-child td {
  border-bottom: 0;
}

.accommodation-table tbody tr:hover {
  background: #fbfdfd;
}

.accommodation-unit-cell,
.accommodation-owner-cell,
.accommodation-edit-context {
  display: flex;
  align-items: flex-start;
  gap: 10px;
}

.accommodation-owner-cell {
  display: grid;
  gap: 3px;
}

.accommodation-unit-cell > div,
.accommodation-edit-context > div {
  display: grid;
  gap: 3px;
  min-width: 0;
}

.accommodation-unit-cell strong {
  display: block;
  max-width: 320px;
  line-height: 1.35;
}

.accommodation-unit-cell small,
.accommodation-owner-cell small,
.accommodation-edit-context small {
  color: var(--muted);
  font-size: 11px;
  line-height: 1.35;
}

.accommodation-code {
  display: inline-grid;
  min-width: 58px;
  min-height: 30px;
  place-items: center;
  flex: 0 0 auto;
  padding: 4px 8px;
  border: 1px solid #b7d5da;
  border-radius: 7px;
  background: var(--brand-soft);
  color: var(--brand);
  font-size: 12px;
  font-weight: 850;
  letter-spacing: .03em;
}

.accommodation-phone {
  color: var(--brand);
  font-weight: 700;
  text-decoration: none;
  white-space: nowrap;
}

.accommodation-phone:hover {
  text-decoration: underline;
}

.accommodation-missing {
  color: var(--warn);
  font-size: 12px;
  font-weight: 700;
}

.accommodation-edit-form {
  display: grid;
  gap: 18px;
}

.accommodation-edit-context {
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface-2);
}

.accommodation-edit-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}

.accommodation-edit-title {
  grid-column: 1 / -1;
}

.accommodation-edit-actions {
  display: flex;
  justify-content: flex-end;
  gap: 8px;
  padding-top: 2px;
}

@media (max-width: 760px) {
  .accommodation-intro .panel-header,
  .accommodation-group-header,
  .accommodation-source-note {
    align-items: stretch;
    flex-direction: column;
  }

  .accommodation-toolbar {
    display: grid;
    grid-template-columns: 1fr;
    width: 100%;
  }

  .accommodation-toolbar button {
    width: 100%;
  }

  .accommodation-metrics {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .accommodation-table-wrap {
    overflow: visible;
  }

  .accommodation-table {
    min-width: 0;
  }

  .accommodation-table thead {
    display: none;
  }

  .accommodation-table,
  .accommodation-table tbody,
  .accommodation-table tr,
  .accommodation-table td {
    display: block;
    width: 100%;
  }

  .accommodation-table tbody {
    display: grid;
    gap: 10px;
    padding: 10px;
    background: #f4f8f9;
  }

  .accommodation-table tbody tr {
    overflow: hidden;
    border: 1px solid var(--line);
    border-radius: 9px;
    background: #fff;
  }

  .accommodation-table tbody tr:hover {
    background: #fff;
  }

  .accommodation-table td {
    display: grid;
    grid-template-columns: minmax(92px, .38fr) minmax(0, 1fr);
    align-items: start;
    gap: 10px;
    padding: 10px 12px;
  }

  .accommodation-table td::before {
    content: attr(data-label);
    color: var(--muted);
    font-size: 10px;
    font-weight: 800;
    letter-spacing: .04em;
    text-transform: uppercase;
  }

  .accommodation-table td:last-child {
    border-bottom: 0;
  }

  .accommodation-table td:last-child .tiny-button {
    width: 100%;
  }

  .accommodation-unit-cell {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr);
  }

  .accommodation-unit-cell strong {
    max-width: none;
  }

  .accommodation-edit-grid {
    grid-template-columns: 1fr;
  }

  .accommodation-edit-title {
    grid-column: auto;
  }
}

@media (max-width: 460px) {
  .accommodation-metrics {
    grid-template-columns: 1fr;
  }

  .accommodation-table td {
    grid-template-columns: 1fr;
    gap: 5px;
  }

  .accommodation-edit-actions {
    display: grid;
    grid-template-columns: 1fr;
  }
}

.brand-lockup-wordmark {
  display: grid;
  align-items: start;
  gap: 4px;
}

.brand-wordmark {
  display: block;
  width: min(100%, 230px);
  height: auto;
  object-fit: contain;
  mix-blend-mode: multiply;
}

.brand-lockup-wordmark .brand-subtitle {
  margin-top: 0;
  line-height: 1.25;
}

.brand-logo-compact {
  display: none;
}

.login-card .brand-wordmark {
  width: min(100%, 300px);
}

.login-card h1 {
  margin: 0 0 8px;
  font-size: 24px;
  letter-spacing: 0;
}

.login-card p {
  margin: 0 0 18px;
  color: var(--muted);
  line-height: 1.5;
}

.login-form {
  display: grid;
  gap: 14px;
}

.auth-error {
  margin: 0 0 16px;
  padding: 10px 12px;
  border: 1px solid #d9a3a3;
  border-radius: 6px;
  background: #fff4f4;
  color: #8a2424;
  font-size: 13px;
}

.login-name-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.remember-device-option {
  display: flex;
  align-items: center;
  gap: 9px;
  color: #304b52;
  font-size: 13px;
}

.remember-device-option input {
  width: 16px;
  height: 16px;
  margin: 0;
}

.password-strength {
  color: var(--muted);
  font-size: 12px;
}

.field {
  display: grid;
  gap: 7px;
}

.field label,
.field-title {
  font-weight: 740;
  font-size: 13px;
  color: #21373d;
}

.field-hint {
  margin: 0;
  color: var(--muted);
  font-size: 12px;
  line-height: 1.35;
}

input,
select,
textarea {
  width: 100%;
  border: 1px solid var(--line-strong);
  border-radius: 6px;
  background: #fff;
  color: var(--text);
  padding: 10px 11px;
  outline: 0;
}

textarea {
  resize: vertical;
  min-height: 88px;
}

input:focus,
select:focus,
textarea:focus {
  border-color: var(--brand-2);
  box-shadow: 0 0 0 3px rgba(12, 116, 128, 0.12);
}

.primary-button,
.secondary-button,
.ghost-button,
.danger-button,
.tiny-button,
.toggle-button {
  border: 1px solid transparent;
  border-radius: 6px;
  min-height: 38px;
  padding: 9px 12px;
  font-weight: 760;
}

.primary-button {
  background: var(--brand);
  color: #fff;
}

.secondary-button {
  background: #fff;
  border-color: var(--brand-2);
  color: var(--brand);
}

.ghost-button {
  background: #fff;
  border-color: var(--line);
  color: var(--text);
}

.danger-button {
  background: var(--danger);
  color: #fff;
}

.tiny-button {
  min-height: 30px;
  padding: 5px 9px;
  background: #fff;
  border-color: var(--line);
  color: var(--text);
  font-size: 12px;
}

.tiny-button.danger-tiny-button {
  border-color: #d9a1a1;
  color: #9f2525;
}

.tiny-button.danger-tiny-button:hover {
  background: #fff1f1;
  border-color: #c66e6e;
}

.toggle-button {
  background: var(--good-soft);
  border-color: #a7d8c0;
  color: var(--good);
}

.toggle-button.is-off {
  background: var(--danger-soft);
  border-color: #f2b7b0;
  color: var(--danger);
}

.app-shell {
  min-height: 100vh;
  display: grid;
  grid-template-columns: 272px minmax(0, 1fr);
}

.sidebar {
  position: sticky;
  top: 0;
  height: 100vh;
  overflow: auto;
  background: #fbfdfd;
  border-right: 1px solid var(--line);
  padding: 18px 14px 20px;
}

.sidebar .brand-lockup {
  margin: 0 0 18px;
  padding: 0 6px;
}

.nav-section {
  margin-top: 16px;
}

.nav-heading {
  margin: 0 8px 7px;
  color: var(--muted);
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: 0.08em;
}

.nav-button {
  width: 100%;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  border: 0;
  border-radius: 6px;
  background: transparent;
  color: #263c42;
  padding: 10px 11px;
  text-align: left;
  font-weight: 690;
}

.nav-button:hover {
  background: var(--surface-2);
}

.nav-button.is-active {
  background: var(--brand-soft);
  color: var(--brand);
}

.nav-count {
  min-width: 22px;
  text-align: center;
  border-radius: 999px;
  background: #e8eef0;
  color: var(--muted);
  padding: 2px 6px;
  font-size: 11px;
}

.main-shell {
  min-width: 0;
  display: grid;
  grid-template-rows: auto 1fr;
}

.topbar {
  position: sticky;
  top: 0;
  z-index: 10;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  min-height: 72px;
  padding: 12px 24px;
  background: rgba(255, 255, 255, 0.94);
  border-bottom: 1px solid var(--line);
  backdrop-filter: blur(12px);
}

.mobile-menu {
  display: none;
}

.page-title h1 {
  margin: 0;
  font-size: 22px;
  line-height: 1.2;
  letter-spacing: 0;
}

.page-title p {
  margin: 3px 0 0;
  color: var(--muted);
  font-size: 13px;
}

.topbar-actions {
  display: flex;
  align-items: center;
  gap: 10px;
}

.operator-pill {
  display: flex;
  align-items: center;
  gap: 8px;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: #fff;
  padding: 6px 10px;
  white-space: nowrap;
}

.avatar {
  width: 28px;
  height: 28px;
  display: grid;
  place-items: center;
  border-radius: 999px;
  background: var(--brand);
  color: #fff;
  font-size: 12px;
  font-weight: 800;
}

.content {
  min-width: 0;
  padding: 22px 24px 44px;
}

.mock-banner {
  display: flex;
  justify-content: space-between;
  gap: 14px;
  align-items: center;
  background: #fff9ed;
  border: 1px solid #efd7a7;
  border-radius: 8px;
  padding: 12px 14px;
  margin-bottom: 18px;
  color: #694500;
}

.mock-banner strong {
  color: #4a3200;
}

.grid,
.metric-grid,
.two-column,
.three-column {
  display: grid;
  gap: 14px;
}

.metric-grid {
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.two-column {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.three-column {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.card,
.panel {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 8px;
}

.card {
  padding: 16px;
}

.panel {
  overflow: hidden;
}

.panel-header,
.panel-footer {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 14px 16px;
  border-bottom: 1px solid var(--line);
}

.panel-footer {
  border-top: 1px solid var(--line);
  border-bottom: 0;
  background: var(--surface-2);
}

.panel-body {
  padding: 16px;
}

.panel-title {
  margin: 0;
  font-size: 16px;
  letter-spacing: 0;
}

.metric-label,
.muted {
  color: var(--muted);
}

.metric-label {
  font-size: 12px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
}

.metric-value {
  margin-top: 7px;
  font-size: 25px;
  font-weight: 820;
}

.metric-note {
  margin-top: 4px;
  color: var(--muted);
  font-size: 12px;
}

.status-dot {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  white-space: nowrap;
}

.status-dot::before {
  content: "";
  width: 8px;
  height: 8px;
  border-radius: 999px;
  background: var(--muted);
}

.status-dot.is-good::before {
  background: var(--good);
}

.status-dot.is-warn::before {
  background: var(--warn);
}

.status-dot.is-danger::before {
  background: var(--danger);
}

.badge {
  display: inline-flex;
  align-items: center;
  min-height: 24px;
  border-radius: 999px;
  padding: 3px 8px;
  background: #edf2f3;
  color: #3d5359;
  font-size: 12px;
  font-weight: 740;
  white-space: nowrap;
}

.badge.good {
  background: var(--good-soft);
  color: var(--good);
}

.badge.warn {
  background: var(--warn-soft);
  color: var(--warn);
}

.badge.danger {
  background: var(--danger-soft);
  color: var(--danger);
}

.badge.blue {
  background: var(--blue-soft);
  color: var(--blue);
}

.badge.mock {
  background: #edf2f3;
  color: var(--muted);
}

.alert {
  border: 1px solid var(--line);
  border-left-width: 5px;
  border-radius: 8px;
  padding: 12px 14px;
  font-weight: 740;
  line-height: 1.45;
}

.alert.success {
  background: var(--good-soft);
  border-color: #b9e7d1;
  border-left-color: var(--good);
  color: var(--good);
}

.alert.danger {
  background: var(--danger-soft);
  border-color: #ffd5d0;
  border-left-color: var(--danger);
  color: var(--danger);
}

.toolbar {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  align-items: center;
  margin-bottom: 14px;
}

.toolbar .field {
  min-width: 180px;
}

.toolbar-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 10px;
  padding: 0 16px 14px;
}

.conversation-layout {
  display: grid;
  grid-template-columns: 292px minmax(0, 1fr) 60px;
  gap: 10px;
  height: 100%;
  min-height: 0;
}

.conversation-layout.copilot-open {
  grid-template-columns: 292px minmax(0, 1fr) 330px;
}

.conversation-list,
.chat-panel {
  min-height: 0;
  height: 100%;
}

.detail-panel {
  min-height: 0;
}

.conversation-list .panel-body,
.detail-panel .panel-body {
  padding: 0;
}

.conversation-item {
  width: 100%;
  display: grid;
  gap: 7px;
  border: 0;
  border-bottom: 1px solid var(--line);
  background: #fff;
  padding: 10px 11px;
  text-align: left;
}

.conversation-item:hover,
.conversation-item.is-active {
  background: var(--brand-soft);
}

.conversation-item.has-unread:not(.is-active) {
  background: #fbfefe;
}

.conversation-item-heading {
  display: grid;
  grid-template-columns: 32px minmax(0, 1fr);
  gap: 9px;
  align-items: start;
}

.conversation-item-copy {
  min-width: 0;
}

.conversation-row {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  align-items: center;
}

.conversation-name {
  font-weight: 780;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.conversation-time {
  flex: 0 0 auto;
  color: var(--muted);
  font-size: 10px;
}

.conversation-preview {
  margin-top: 3px;
  color: var(--muted);
  font-size: 11px;
  line-height: 1.35;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.conversation-item-meta {
  display: flex;
  align-items: center;
  gap: 6px;
  min-width: 0;
  padding-left: 41px;
}

.conversation-assistant-state {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  color: var(--muted);
  font-size: 10px;
  font-weight: 760;
}

.conversation-assistant-state::before {
  width: 6px;
  height: 6px;
  border-radius: 999px;
  background: var(--good);
  content: "";
}

.conversation-assistant-state.is-human::before {
  background: var(--warn);
}

.conversation-unread {
  min-width: 18px;
  margin-left: auto;
  border-radius: 999px;
  padding: 2px 5px;
  background: var(--brand);
  color: #fff;
  font-size: 10px;
  font-weight: 820;
  text-align: center;
}

.tag-row {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.chat-thread {
  min-height: 0;
  height: auto;
  overflow: auto;
  padding: 13px;
  background: #f6fafb;
}

.message {
  width: min(84%, 620px);
  margin-bottom: 12px;
  border-radius: 8px;
  padding: 10px 12px;
  line-height: 1.45;
  white-space: normal;
  box-shadow: 0 1px 0 rgba(16, 37, 43, 0.04);
}

.message-text {
  white-space: pre-wrap;
}

.message.guest {
  background: #fff;
  border: 1px solid var(--line);
}

.message.bot {
  margin-left: auto;
  background: #e7f4ef;
  border: 1px solid #bfe0d3;
}

.message.human {
  margin-left: auto;
  background: #e8f1fb;
  border: 1px solid #c3d8ef;
}

.message-meta {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  margin-bottom: 5px;
  color: var(--muted);
  font-size: 11px;
  font-weight: 740;
}

.composer {
  display: grid;
  gap: 8px;
  padding: 11px 13px;
  border-top: 1px solid var(--line);
  background: #fff;
}

.composer-actions,
.action-row {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.detail-section {
  padding: 14px;
  border-bottom: 1px solid var(--line);
}

.detail-section h3 {
  margin: 0 0 10px;
  font-size: 14px;
}

.audio-message {
  display: grid;
  gap: 8px;
  min-width: 0;
}

.inbound-media-message {
  display: grid;
  gap: 8px;
  min-width: 0;
}

.inbound-media-message img,
.payment-evidence-preview img {
  display: block;
  width: min(100%, 520px);
  max-height: 420px;
  object-fit: contain;
  border: 1px solid var(--line);
  border-radius: 6px;
  background: #fff;
}

.media-document-link {
  display: inline-flex;
  align-items: center;
  width: fit-content;
  min-height: 40px;
  padding: 8px 12px;
  border: 1px solid var(--line);
  border-radius: 6px;
  background: #fff;
  color: var(--ink);
  font-weight: 700;
  text-decoration: none;
}

.media-summary {
  margin: 0;
  line-height: 1.45;
}

.payment-evidence-preview {
  display: flex;
  justify-content: center;
  padding: 8px;
  border: 1px solid var(--line);
  background: var(--surface-soft);
}

.payment-reservation-preview {
  margin-top: 8px;
  padding-top: 10px;
  border-top: 1px solid var(--line);
}

.payment-reservation-preview-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
  gap: 10px 18px;
  min-width: 0;
}

.payment-reservation-preview-grid > div {
  display: grid;
  gap: 3px;
  min-width: 0;
}

.payment-reservation-preview-grid span {
  color: var(--muted);
  font-size: 11px;
  font-weight: 760;
  text-transform: uppercase;
}

.payment-reservation-preview-grid strong {
  overflow-wrap: anywhere;
  font-size: 13px;
  line-height: 1.35;
}

.payment-reservation-warning {
  color: var(--danger);
  font-weight: 700;
}

[data-payment-review-detail] {
  scroll-margin-top: 120px;
}

.audio-message audio {
  width: min(100%, 360px);
  min-height: 42px;
}

.audio-processing {
  min-height: 42px;
  display: flex;
  align-items: center;
  padding: 8px 10px;
  border: 1px solid var(--line);
  background: rgba(255, 255, 255, 0.72);
}

.audio-state {
  color: var(--muted);
  font-size: 11px;
  font-weight: 760;
}

.audio-transcript,
.audio-diagnostics {
  padding-top: 7px;
  border-top: 1px solid rgba(0, 0, 0, 0.08);
  font-size: 12px;
  white-space: normal;
}

.audio-transcript summary,
.audio-diagnostics summary {
  color: var(--brand-strong);
  cursor: pointer;
  font-weight: 760;
}

.audio-transcript > div {
  margin-top: 7px;
  white-space: pre-wrap;
}

.audio-transcript p {
  margin: 6px 0 0;
  color: var(--muted);
}

.audio-diagnostics dl {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 6px 12px;
  margin: 8px 0 0;
}

.audio-diagnostics dl div {
  min-width: 0;
}

.audio-diagnostics dt {
  color: var(--muted);
}

.audio-diagnostics dd {
  margin: 2px 0 0;
  overflow-wrap: anywhere;
  font-weight: 700;
}

.conversation-inbox-toolbar {
  display: grid;
  gap: 7px;
  margin-bottom: 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 9px 10px;
  background: var(--surface);
}

.conversation-commandbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}

.conversation-search {
  display: grid;
  grid-template-columns: minmax(220px, 420px) auto;
  gap: 8px;
  width: min(100%, 540px);
}

.conversation-commandbar-status,
.conversation-languagebar,
.composer-heading,
.composer-preview-meta,
.message-footer,
.copilot-draft-heading,
.copilot-draft-meta {
  display: flex;
  align-items: center;
  gap: 10px;
}

.conversation-filter-row,
.conversation-channel-row,
.conversation-stage-pipeline {
  display: flex;
  align-items: center;
  gap: 6px;
  min-width: 0;
}

.conversation-filter-row,
.conversation-channel-row {
  flex-wrap: wrap;
}

.conversation-filter-label {
  flex: 0 0 auto;
  width: 112px;
  color: var(--muted);
  font-size: 10px;
  font-weight: 820;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}

.conversation-filter-chip,
.conversation-channel-filter,
.conversation-stage-filter {
  min-height: 30px;
  border: 1px solid var(--line);
  border-radius: 999px;
  padding: 5px 9px;
  background: #fff;
  color: var(--text);
  font-size: 11px;
  font-weight: 720;
  white-space: nowrap;
}

.conversation-filter-chip:hover,
.conversation-channel-filter:hover,
.conversation-stage-filter:hover,
.conversation-filter-chip.is-active,
.conversation-channel-filter.is-active,
.conversation-stage-filter.is-active {
  border-color: var(--brand);
  background: var(--brand-soft);
  color: var(--brand);
}

.conversation-filter-chip strong,
.conversation-channel-filter strong,
.conversation-stage-filter strong {
  margin-left: 4px;
  font-size: 10px;
}

.conversation-channel-filter,
.conversation-stage-filter {
  display: inline-flex;
  align-items: center;
  gap: 6px;
}

.conversation-stage-pipeline {
  overflow-x: auto;
  padding-bottom: 1px;
  scrollbar-width: thin;
}

.conversation-stage-filter {
  flex: 1 0 auto;
  justify-content: flex-start;
  border-radius: 6px;
}

.conversation-stage-filter::after {
  width: 14px;
  height: 1px;
  margin-left: auto;
  background: var(--line-strong);
  content: "";
}

.conversation-stage-filter:last-child::after {
  display: none;
}

.conversation-stage-number {
  display: inline-grid;
  place-items: center;
  width: 18px;
  height: 18px;
  border-radius: 999px;
  background: var(--surface-2);
  color: var(--muted);
  font-size: 9px;
  font-weight: 850;
}

.conversation-stage-filter.is-active .conversation-stage-number {
  background: var(--brand);
  color: #fff;
}

.conversation-channel {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  color: var(--muted);
  font-size: 11px;
  font-weight: 780;
  white-space: nowrap;
}

.conversation-channel-mark {
  display: inline-grid;
  place-items: center;
  flex: 0 0 auto;
  width: 26px;
  height: 26px;
  border-radius: 7px;
  background: #edf2f3;
  color: #365159;
  font-size: 9px;
  font-weight: 900;
  letter-spacing: -0.02em;
}

.channel-whatsapp .conversation-channel-mark,
.conversation-channel-mark.channel-whatsapp {
  background: #dcf7e8;
  color: #087a43;
}

.channel-instagram .conversation-channel-mark,
.conversation-channel-mark.channel-instagram {
  background: #fae8f3;
  color: #a72472;
}

.channel-email .conversation-channel-mark,
.conversation-channel-mark.channel-email {
  background: #e8f1fb;
  color: #255f9d;
}

.channel-web .conversation-channel-mark,
.conversation-channel-mark.channel-web {
  background: #e6f4f6;
  color: var(--brand);
}

.channel-stays .conversation-channel-mark,
.conversation-channel-mark.channel-stays,
.channel-booking .conversation-channel-mark,
.conversation-channel-mark.channel-booking,
.channel-airbnb .conversation-channel-mark,
.conversation-channel-mark.channel-airbnb {
  background: #fff0e7;
  color: #9a4a10;
}

.conversation-stage-badge {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  min-width: 0;
  border-radius: 999px;
  padding: 3px 7px 3px 4px;
  background: var(--blue-soft);
  color: var(--blue);
  font-size: 10px;
  font-weight: 820;
  white-space: nowrap;
}

.conversation-stage-badge > span {
  display: inline-grid;
  place-items: center;
  width: 17px;
  height: 17px;
  border-radius: 999px;
  background: rgba(37, 95, 157, 0.12);
  font-size: 9px;
}

.conversation-stage-badge.stage-reservation {
  background: var(--warn-soft);
  color: var(--warn);
}

.conversation-stage-badge.stage-resolved {
  background: var(--good-soft);
  color: var(--good);
}

.conversation-layout {
  align-items: stretch;
}

.conversation-list .panel-body {
  min-height: 0;
  max-height: none;
  overflow-y: auto;
}

.conversation-list {
  display: grid;
  grid-template-rows: auto minmax(0, 1fr);
  overflow: hidden;
}

.chat-panel {
  display: flex;
  flex-direction: column;
  overflow: hidden;
}

.chat-panel .chat-thread {
  flex: 1 1 auto;
}

.conversation-list .panel-header,
.conversation-chat-header {
  padding: 10px 12px;
}

.conversation-list .panel-header .muted {
  display: block;
  margin-top: 2px;
  font-size: 10px;
}

.conversation-languagebar {
  justify-content: space-between;
  flex-wrap: wrap;
  padding: 7px 12px;
  border-bottom: 1px solid var(--line);
  background: var(--surface-2);
}

.conversation-workspace-strip {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 7px 12px;
  border-bottom: 1px solid var(--line);
  background: #f8fbfb;
}

.conversation-workspace-strip > div:first-child {
  display: grid;
  min-width: 0;
  gap: 2px;
}

.conversation-workspace-strip span {
  color: var(--muted);
  font-size: 10px;
  font-weight: 800;
  text-transform: uppercase;
}

.conversation-workspace-strip strong {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  font-size: 12px;
}

.conversation-workspace-actions {
  display: flex;
  flex: 0 0 auto;
  gap: 7px;
}

.conversation-workspace-actions button {
  min-height: 34px;
  padding: 7px 10px;
}

.conversation-bot-inline-action {
  flex: 0 0 auto;
  min-height: 34px;
  padding: 7px 10px;
  white-space: nowrap;
}

.conversation-context-drawer {
  position: fixed;
  inset: 0 0 0 auto;
  z-index: 47;
  display: grid;
  grid-template-rows: auto minmax(0, 1fr);
  width: min(460px, 94vw);
  background: #fff;
  box-shadow: var(--shadow);
  transform: translateX(104%);
  transition: transform 180ms ease;
}

.conversation-context-drawer.is-open {
  transform: translateX(0);
}

.conversation-context-heading {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 15px 16px;
  border-bottom: 1px solid var(--line);
}

.conversation-context-heading > div {
  display: grid;
  gap: 2px;
}

.conversation-context-heading span {
  color: var(--muted);
  font-size: 11px;
}

.conversation-context-body {
  min-height: 0;
  overflow-y: auto;
  overscroll-behavior: contain;
}

.conversation-context-facts {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 1px;
  margin: 0;
  padding: 1px 0;
  background: var(--line);
}

.conversation-context-facts > div {
  min-width: 0;
  padding: 11px 13px;
  background: #fff;
}

.conversation-context-facts dt {
  color: var(--muted);
  font-size: 10px;
  font-weight: 800;
  text-transform: uppercase;
}

.conversation-context-facts dd {
  margin: 4px 0 0;
  overflow-wrap: anywhere;
  font-size: 12px;
  font-weight: 750;
}

.conversation-context-body .reservation-intake-card,
.conversation-context-body .assistant-trace {
  border-bottom: 1px solid var(--line);
}

.conversation-context-backdrop {
  position: fixed;
  inset: 0;
  z-index: 46;
  border: 0;
  background: rgba(16, 37, 43, 0.34);
}

.assistant-trace {
  border-bottom: 1px solid var(--line);
  background: #fff;
  padding: 9px 14px;
}

.assistant-trace summary {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  cursor: pointer;
  font-weight: 760;
  list-style: none;
}

.assistant-trace summary::-webkit-details-marker {
  display: none;
}

.assistant-trace-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 8px;
  margin-top: 10px;
}

.assistant-trace-grid > div {
  min-width: 0;
  padding: 8px;
  border: 1px solid var(--line);
  border-radius: 6px;
  background: var(--surface-2);
}

.assistant-trace-grid span,
.assistant-trace-grid strong {
  display: block;
  overflow-wrap: anywhere;
}

.reservation-intake-card {
  border-bottom: 1px solid var(--line);
  background: #f7fbfb;
  padding: 10px 14px;
}

.reservation-intake-card summary {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  cursor: pointer;
  font-weight: 780;
  list-style: none;
}

.reservation-intake-card summary::-webkit-details-marker {
  display: none;
}

.reservation-intake-body {
  display: grid;
  gap: 10px;
  margin-top: 10px;
}

.reservation-intake-progress {
  height: 6px;
  overflow: hidden;
  border-radius: 3px;
  background: #dbe7e8;
}

.reservation-intake-progress span {
  display: block;
  height: 100%;
  background: var(--brand);
}

.reservation-intake-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 8px;
}

.reservation-intake-grid > div {
  min-width: 0;
  padding: 8px;
  border: 1px solid var(--line);
  border-radius: 6px;
  background: #fff;
}

.reservation-intake-grid span,
.reservation-intake-grid strong {
  display: block;
  overflow-wrap: anywhere;
}

.reservation-intake-grid span {
  color: var(--muted);
  font-size: 11px;
}

.reservation-intake-grid strong {
  margin-top: 3px;
  font-size: 12px;
}

.reservation-intake-missing,
.reservation-intake-complete {
  margin: 0;
  font-size: 13px;
}

.reservation-intake-complete {
  color: var(--success);
  font-weight: 700;
}

.reservation-intake-editor {
  border-top: 1px solid var(--line);
  padding-top: 10px;
}

.reservation-intake-editor > summary {
  cursor: pointer;
  font-weight: 700;
}

.reservation-intake-edit-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
  padding-top: 12px;
}

.reservation-intake-edit-grid label {
  display: grid;
  gap: 5px;
  color: var(--muted);
  font-size: 0.82rem;
  font-weight: 700;
}

.reservation-intake-edit-grid input,
.reservation-intake-edit-grid select {
  min-width: 0;
}

.reservation-intake-edit-actions {
  align-self: end;
}

.assistant-trace-grid span {
  color: var(--muted);
  font-size: 11px;
}

.assistant-trace-grid strong {
  margin-top: 3px;
  font-size: 12px;
}

.conversation-live-notice {
  margin: 10px 14px 0;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}

.conversation-languagebar .compact-field {
  display: flex;
  align-items: center;
  gap: 8px;
}

.conversation-languagebar select,
.composer-heading select {
  min-height: 36px;
  padding: 6px 30px 6px 9px;
}

.conversation-toggle {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  font-size: 13px;
  font-weight: 720;
}

.conversation-toggle input {
  width: 18px;
  height: 18px;
}

.composer-heading {
  justify-content: space-between;
}

.guest-message-preview {
  background: #f2f5f5;
  border-color: #9aabad;
}

.composer-preview-meta,
.message-footer,
.copilot-draft-meta {
  justify-content: space-between;
  color: var(--muted);
  font-size: 11px;
}

.message-footer {
  margin-top: 7px;
  flex-wrap: wrap;
}

.message-link {
  border: 0;
  padding: 0;
  background: transparent;
  color: var(--brand-strong);
  font: inherit;
  font-weight: 760;
  cursor: pointer;
}

.message-status,
.message-authoring {
  color: var(--muted);
  font-size: 11px;
}

.message-authoring {
  margin-top: 8px;
  padding-top: 7px;
  border-top: 1px solid rgba(0, 0, 0, 0.08);
}

.danger-text {
  color: var(--danger);
}

.warn-text {
  color: var(--warn);
}

.conversation-copilot {
  position: sticky;
  top: 12px;
  max-height: calc(100vh - 116px);
  overflow: hidden;
}

.conversation-copilot:not(.is-open) {
  min-height: 0;
}

.conversation-copilot:not(.is-open) .copilot-expanded-content {
  display: none;
}

.copilot-collapsed-toggle {
  width: 100%;
  min-height: 210px;
  display: flex;
  align-items: center;
  justify-content: flex-start;
  gap: 10px;
  padding: 12px 9px;
  border: 0;
  background: #fff;
  color: var(--text);
  cursor: pointer;
  writing-mode: vertical-rl;
  transform: rotate(180deg);
}

.copilot-collapsed-toggle:hover,
.copilot-collapsed-toggle:focus-visible {
  background: var(--brand-soft);
}

.copilot-collapsed-title {
  font-weight: 820;
}

.copilot-collapsed-subtitle {
  color: var(--muted);
  font-size: 10px;
}

.conversation-copilot.is-open .copilot-collapsed-toggle {
  display: none;
}

.copilot-body {
  max-height: calc(100vh - 180px);
  overflow-y: auto;
}

.copilot-instruction-form,
.copilot-draft {
  display: grid;
  gap: 10px;
  padding: 14px;
  border-bottom: 1px solid var(--line);
}

.copilot-quick-actions {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 7px;
}

.copilot-draft-heading,
.copilot-draft-meta {
  justify-content: space-between;
  flex-wrap: wrap;
}

.copilot-draft.is-stale {
  background: var(--warn-soft);
}

.copilot-draft textarea {
  min-height: 112px;
}

.copilot-preview-heading { display:flex; align-items:center; justify-content:space-between; flex-wrap:wrap; gap:8px; }
.quick-reply-shortcuts { position:absolute; bottom:100%; left:10px; right:10px; z-index:40; max-height:300px; overflow:auto; background:white; border:1px solid var(--line); border-radius:10px; box-shadow:0 6px 22px #1233; padding:8px; }
.quick-reply-shortcuts button { display:flex; gap:16px; width:100%; padding:10px; text-align:left; background:white; border:0; border-radius:6px; }
.quick-reply-shortcuts button[aria-selected="true"] { background:var(--brand-soft); }
.quick-reply-shortcuts button span { overflow:hidden; white-space:nowrap; text-overflow:ellipsis; color:var(--muted); }
#manual-reply-form { position:relative; }
[data-form="manual-message-template"] textarea { width:100%; min-height:300px; }
.gateway-rate-card { border:1px solid var(--line); border-radius:12px; padding:16px; margin-bottom:16px; }
.gateway-rate-inputs { display:grid; grid-template-columns:repeat(3,minmax(0,1fr)); gap:14px; }
.gateway-rate-inputs label { display:grid; gap:6px; }
.gateway-rate-example { display:flex; flex-wrap:wrap; gap:18px; padding:12px 0; }
.gateway-rate-example div { display:grid; gap:5px; }
.gateway-rate-example span { font-size:12px; color:var(--muted); }
@media(max-width:700px) { .gateway-rate-inputs { grid-template-columns:1fr; } }
.copilot-draft #copilot-authoring-text,.copilot-draft #copilot-guest-text { min-height:160px; overflow-y:auto; resize:vertical; line-height:1.5; }
.copilot-full-message { white-space:pre-wrap; overflow-wrap:anywhere; line-height:1.6; font-size:14px; color:var(--text); }
.accessible-modal-backdrop[data-accessible-modal-backdrop="copilot-full-message"] { z-index:190; }

.copilot-stale-warning {
  display: grid;
  gap: 8px;
}

.copilot-data-used {
  border: 1px solid var(--line);
  border-radius: 6px;
  background: #fff;
  padding: 10px;
}

.copilot-data-used summary {
  cursor: pointer;
  color: var(--brand-strong);
  font-weight: 780;
}

.copilot-data-used .kv-list {
  margin-top: 10px;
}

.conversation-copilot-backdrop {
  display: none;
}

.conversation-copilot-trigger {
  display: none;
}

.conversation-copilot-inline {
  display: none;
}

.copilot-close {
  display: inline-flex;
}

.conversation-empty-panel {
  min-height: 320px;
}

.empty-state.compact {
  padding: 18px 14px;
}

.kv-list {
  display: grid;
  gap: 8px;
}

.kv {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  color: var(--muted);
  font-size: 13px;
}

.kv strong {
  color: var(--text);
  text-align: right;
}

.table-wrap {
  overflow-x: auto;
}

.reservation-table-wrap {
  max-height: calc(100vh - 260px);
  overflow: auto;
  padding-bottom: 8px;
  position: relative;
  scrollbar-gutter: stable;
}

.reservation-channel {
  align-items: center;
  display: inline-flex;
  gap: 6px;
  white-space: nowrap;
}

.reservation-channel img {
  flex: 0 0 18px;
  height: 18px;
  object-fit: contain;
  width: 18px;
}

.cleaning-rate-section {
  border: 1px solid var(--line);
  border-radius: 12px;
  margin-bottom: 18px;
  overflow: hidden;
}

.cleaning-rate-section .section-heading {
  align-items: flex-start;
  display: flex;
  gap: 14px;
  justify-content: space-between;
  padding: 16px;
}

.cleaning-rate-section h3 {
  margin: 0 0 4px;
}

.cleaning-rate-table input {
  min-width: 120px;
  width: 100%;
}

.cleaning-rate-table td:first-child small {
  display: block;
  margin-top: 3px;
  max-width: 260px;
}

.advanced-host-rates {
  border: 1px solid var(--line);
  border-radius: 10px;
  margin: 0 0 16px;
  padding: 12px;
}

.advanced-host-rates summary {
  cursor: pointer;
  font-weight: 700;
}

.reservation-table thead th {
  position: sticky;
  top: 0;
  z-index: 4;
  background: var(--surface-2);
  padding-right: 18px;
}

.reservation-column-resize {
  appearance: none;
  background: transparent;
  border: 0;
  bottom: 0;
  cursor: col-resize;
  margin: 0;
  padding: 0;
  position: absolute;
  right: -4px;
  top: 0;
  width: 10px;
  z-index: 6;
}

.reservation-column-resize::after {
  background: var(--line);
  bottom: 4px;
  content: "";
  position: absolute;
  right: 4px;
  top: 4px;
  width: 1px;
}

.reservation-column-resize:hover::after,
.reservation-column-resize:focus-visible::after,
.is-resizing-reservation-column .reservation-column-resize::after {
  background: var(--brand);
  width: 2px;
}

.is-resizing-reservation-column {
  cursor: col-resize;
  user-select: none;
}

.reservation-column-manager {
  display: grid;
  gap: 20px;
  grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
}

.reservation-column-order-list,
.reservation-column-hidden-list {
  overflow-anchor: none;
  border: 1px solid var(--line);
  border-radius: 10px;
  display: grid;
  margin-top: 8px;
  max-height: 50vh;
  overflow: auto;
  padding: 6px;
}

.reservation-column-order-row {
  align-items: center;
  border-bottom: 1px solid var(--line);
  display: flex;
  gap: 8px;
  justify-content: space-between;
  padding: 5px;
}

.reservation-column-order-row:last-child {
  border-bottom: 0;
}

.reservation-column-order-actions {
  display: inline-flex;
  gap: 4px;
}

.reservation-advanced-filters {
  align-items: end;
  border-top: 1px solid var(--line);
  display: grid;
  gap: 10px;
  grid-column: 1 / -1;
  grid-template-columns: repeat(4, minmax(140px, 1fr));
  padding-top: 12px;
}

.reservation-advanced-filters > label:not(.checkbox-row) {
  display: grid;
  font-size: 12px;
  gap: 5px;
}

.reservation-filter-toggles,
.reservation-filter-actions {
  align-items: center;
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  grid-column: span 2;
}

.reservation-table th[data-column="unit_internal_code"],
.reservation-table td[data-column="unit_internal_code"] {
  width: 88px;
  min-width: 88px;
  max-width: 88px;
  white-space: normal;
}

.contact-table-wrap {
  overflow-x: auto;
  overflow-y: hidden;
  padding-bottom: 8px;
  scrollbar-gutter: stable;
}

.data-table {
  width: 100%;
  border-collapse: collapse;
  min-width: 720px;
}

.data-table th,
.data-table td {
  border-bottom: 1px solid var(--line);
  padding: 11px 12px;
  text-align: left;
  vertical-align: top;
}

.data-table th {
  background: var(--surface-2);
  color: #30464d;
  font-size: 12px;
  text-transform: uppercase;
  letter-spacing: 0.04em;
}

.marketing-dashboard {
  display: grid;
  gap: 24px;
}

.analytics-hero {
  display: flex;
  justify-content: space-between;
  gap: 18px;
  align-items: flex-end;
  padding: 20px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
}

.analytics-hero h2,
.section-heading h2 {
  margin: 0;
  letter-spacing: 0;
}

.analytics-hero p,
.section-heading p,
.analytics-panel .panel-header p {
  margin: 6px 0 0;
  color: var(--muted);
  line-height: 1.4;
}

.analytics-period,
.compact-field {
  display: grid;
  gap: 6px;
  min-width: 220px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 740;
}

.analytics-filters {
  display: flex;
  flex-wrap: nowrap;
  gap: 12px;
  align-items: end;
  justify-content: flex-end;
}

.analytics-currency {
  min-width: 86px;
  width: 86px;
}

.analytics-period select,
.compact-field select {
  min-height: 38px;
  border: 1px solid var(--line);
  border-radius: 6px;
  background: #fff;
  color: var(--text);
  padding: 7px 10px;
  font: inherit;
  font-size: 14px;
}

.marketing-kpi-grid {
  display: grid;
  grid-template-columns: repeat(6, minmax(0, 1fr));
  gap: 14px;
}

.marketing-kpi-grid .metric-value {
  font-size: 22px;
}

.analytics-section {
  display: grid;
  gap: 14px;
}

.section-heading {
  display: grid;
  gap: 2px;
}

.analytics-panel .panel-header {
  align-items: flex-start;
}

.analytics-panel .panel-body {
  display: grid;
  gap: 14px;
}

.bar-list {
  display: grid;
  gap: 10px;
}

.bar-row {
  display: grid;
  gap: 5px;
}

.bar-label {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  color: var(--text);
  font-size: 13px;
}

.bar-label span {
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.bar-label strong {
  white-space: nowrap;
}

.bar-track {
  height: 8px;
  border-radius: 999px;
  background: #e7eef0;
  overflow: hidden;
}

.bar-fill {
  height: 100%;
  border-radius: inherit;
  background: var(--brand);
}

.analytics-table {
  min-width: 640px;
  font-size: 13px;
}

.compact-metrics {
  display: grid;
  gap: 10px;
}

.compact-metrics div {
  display: grid;
  gap: 4px;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: 6px;
  background: var(--surface-2);
}

.compact-metrics span {
  color: var(--muted);
  line-height: 1.4;
}

.heatmap-table {
  min-width: 900px;
}

.heatmap-table th,
.heatmap-table td {
  text-align: center;
}

.heatmap-table th:first-child,
.heatmap-table td:first-child {
  text-align: left;
}

.heat-cell {
  display: inline-grid;
  place-items: center;
  width: 34px;
  height: 28px;
  border-radius: 6px;
  background: rgba(12, 74, 85, var(--heat));
  color: var(--text);
  font-weight: 760;
}

.insight-list {
  display: grid;
  gap: 10px;
  margin: 0;
  padding-left: 18px;
  line-height: 1.45;
}

.tabs {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-bottom: 14px;
}

.panel > .tabs {
  padding: 14px 16px 0;
}

.tab-button {
  border: 1px solid var(--line);
  border-radius: 999px;
  background: #fff;
  color: var(--text);
  padding: 8px 12px;
  font-weight: 740;
}

.tab-button.is-active {
  background: var(--brand);
  border-color: var(--brand);
  color: #fff;
}

.settings-list {
  display: grid;
  gap: 10px;
}

.setting-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 14px;
  align-items: center;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
}

.setting-row h3 {
  margin: 0;
  font-size: 14px;
}

.setting-row p {
  margin: 4px 0 0;
  color: var(--muted);
  font-size: 12px;
  line-height: 1.4;
}

.assistant-ai-settings {
  display: grid;
  gap: 14px;
}

.assistant-ai-tabs {
  position: sticky;
  top: 70px;
  z-index: 8;
  padding: 10px 0;
  margin: -10px 0 0;
  background: var(--app-bg, #f3f7f8);
}

.assistant-ai-loading {
  padding: 28px;
  border: 1px solid var(--line);
  background: #fff;
  color: var(--muted);
}

.assistant-config-split {
  display: grid;
  grid-template-columns: minmax(280px, 0.8fr) minmax(0, 1.2fr);
  gap: 14px;
  align-items: start;
}

.assistant-settings-form {
  overflow: hidden;
}

.settings-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 16px;
}

.settings-grid-span {
  grid-column: 1 / -1;
}

.assistant-inline-form {
  border-top: 1px solid var(--line);
}

.audio-health-panel {
  padding-top: 14px;
  border-top: 1px solid var(--line);
}

.audio-health-panel .panel-header,
.audio-health-panel .panel-body {
  padding-inline: 0;
}

.setting-row.is-selected {
  border-color: var(--brand);
  box-shadow: inset 3px 0 0 var(--brand);
}

.glossary-term-list {
  max-height: 430px;
  overflow-y: auto;
}

.danger-quiet {
  color: var(--danger, #b42318);
  border-color: transparent;
  background: transparent;
  font-size: 22px;
}

@media (max-width: 860px) {
  .assistant-ai-tabs {
    top: 61px;
    flex-wrap: nowrap;
    overflow-x: auto;
    scrollbar-width: thin;
  }

  .assistant-ai-tabs .tab-button {
    flex: 0 0 auto;
  }

  .assistant-config-split,
  .settings-grid {
    grid-template-columns: minmax(0, 1fr);
  }

  .settings-grid-span {
    grid-column: auto;
  }

  .audio-message audio {
    width: 100%;
  }

  .audio-diagnostics dl {
    grid-template-columns: minmax(0, 1fr);
  }
}

.template-preview,
.code-preview {
  background: #10252b;
  color: #eaf7f9;
  border-radius: 8px;
  padding: 12px;
  white-space: pre-wrap;
  line-height: 1.45;
  overflow: auto;
}

.audit-list {
  display: grid;
  gap: 10px;
}

.audit-item {
  display: grid;
  grid-template-columns: 150px minmax(0, 1fr) auto;
  gap: 12px;
  align-items: start;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 11px;
  background: #fff;
}

.empty-state {
  border: 1px dashed var(--line-strong);
  border-radius: 8px;
  padding: 24px;
  text-align: center;
  color: var(--muted);
  background: var(--surface-2);
}

.form-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}

.reservation-form-grid {
  display: grid;
  grid-template-columns: repeat(12, minmax(0, 1fr));
  gap: 14px;
}

.reservation-create-layout {
  grid-template-columns: minmax(0, 2fr) minmax(300px, 1fr);
}

.reservation-baby-field {
  display: flex;
  justify-content: flex-start;
  gap: 8px;
  align-items: flex-start;
}

.reservation-column-drag { cursor: grab; touch-action: none; user-select: none; min-width: 36px; }
.reservation-column-order-row.is-dragging { background: #e6f4f5; outline: 2px solid var(--accent, #0f6874); }
.reservation-column-order-row.is-dragging .reservation-column-drag { cursor: grabbing; }

.reservation-form-grid .reservation-baby-field input[type="checkbox"] {
  width: 18px;
  height: 18px;
  min-width: 18px;
  flex: 0 0 18px;
  margin: 2px 0 0;
}

.reservation-baby-field span {
  display: grid;
  gap: 3px;
}

.reservation-baby-field small {
  color: var(--muted);
  font-size: 11px;
  font-weight: 400;
  line-height: 1.3;
}

.reservation-form-grid > * {
  min-width: 0;
}

.reservation-form-grid > .field {
  grid-column: span 6;
  order: 8;
  align-content: start;
}

.reservation-form-grid > .field:has([name="guest_email"]) { grid-column: span 6; order: 3; }
.reservation-form-grid > .field:has([name="guest_first_name"]),
.reservation-form-grid > .field:has([name="guest_last_name"]) { grid-column: span 6; order: 2; }
.reservation-form-grid > .field:has([name="guest_phone"]) { grid-column: span 6; order: 3; }
.reservation-form-grid > .field:has([name="pax"]) { grid-column: span 2; order: 4; }
.reservation-form-grid > .checkbox-line:has([name="travels_with_baby"]) { grid-column: span 10; order: 4; }

.reservation-stay-dates {
  display: contents;
}

.reservation-stay-dates > .field:nth-child(1),
.reservation-stay-dates > .field:nth-child(2) { grid-column: span 6; order: 4; }
.reservation-stay-dates > .reservation-expiration-field { grid-column: span 6; order: 5; }
.reservation-expiration-rule {
  grid-column: span 6;
  order: 5;
  align-self: end;
  min-height: 44px;
  display: flex;
  align-items: center;
  padding: 9px 12px;
  border: 1px solid var(--line);
  border-radius: 6px;
  background: #f1f3f4;
  color: var(--muted);
  font-size: 12px;
  line-height: 1.35;
}

.reservation-form-grid > .field:has([name="unit_id"]) { grid-column: span 3; order: 6; }
.reservation-form-grid > .field:has([name="unit_name"]) { grid-column: span 9; order: 6; }
.reservation-form-grid > .field:has([name="guest_country"]),
.reservation-form-grid > .field:has([name="guest_language"]) { grid-column: span 6; order: 7; }
.reservation-form-grid > .field:has([name="reservation_currency"]) { grid-column: span 4; order: 8; }
.reservation-form-grid > .field:has([name="base_price"]) { grid-column: span 8; order: 8; }
.reservation-form-grid > .checkbox-line:has([name="loyalty_enabled"]),
.reservation-form-grid > .field:has([name="loyalty_tier"]) { grid-column: span 6; order: 9; }
.reservation-form-grid > .field:has([name="final_price"]) { grid-column: span 12; order: 10; }
.reservation-form-grid > .action-row { grid-column: span 12; order: 11; }
.reservation-form-grid > .alert { grid-column: span 12; order: 12; }

.reservation-expiration-input {
  background: #e7e9ec;
  border-color: #aeb4bc;
}

.reservation-expiration-input:focus {
  background: #f2f3f5;
}

@media (max-width: 760px) {
  .reservation-form-grid > .field:has([name="guest_first_name"]),
  .reservation-form-grid > .field:has([name="guest_last_name"]),
  .reservation-form-grid > .field:has([name="guest_phone"]),
  .reservation-form-grid > .field:has([name="guest_email"]),
  .reservation-stay-dates > .field:nth-child(1),
  .reservation-stay-dates > .field:nth-child(2),
  .reservation-stay-dates > .reservation-expiration-field,
  .reservation-expiration-rule,
  .reservation-form-grid > .field:has([name="unit_id"]),
  .reservation-form-grid > .field:has([name="unit_name"]),
  .reservation-form-grid > .field:has([name="guest_country"]),
  .reservation-form-grid > .field:has([name="guest_language"]),
  .reservation-form-grid > .field:has([name="reservation_currency"]),
  .reservation-form-grid > .field:has([name="base_price"]),
  .reservation-form-grid > .checkbox-line:has([name="loyalty_enabled"]),
  .reservation-form-grid > .field:has([name="loyalty_tier"]) { grid-column: span 12; }

  .reservation-form-grid > .field:has([name="pax"]) { grid-column: span 4; }
  .reservation-form-grid > .checkbox-line:has([name="travels_with_baby"]) { grid-column: span 8; }
}

@media (max-width: 1050px) {
  .reservation-create-layout {
    grid-template-columns: minmax(0, 1fr);
  }
}

.span-2 {
  grid-column: 1 / -1;
}

.field[hidden] {
  display: none !important;
}

input.unit-unavailable {
  color: var(--danger);
  border-color: var(--danger);
}

.reservation-unit-combobox {
  position: relative;
}

.reservation-unit-suggestions {
  position: absolute;
  z-index: 40;
  top: calc(100% + 4px);
  left: 0;
  width: min(520px, calc(100vw - 48px));
  max-height: 280px;
  overflow-y: auto;
  border: 1px solid var(--line-strong);
  border-radius: 6px;
  background: #fff;
  box-shadow: 0 12px 28px rgba(15, 43, 52, 0.16);
}

.reservation-unit-suggestion {
  width: 100%;
  min-height: 54px;
  display: grid;
  grid-template-columns: 72px minmax(0, 1fr) auto;
  gap: 4px 10px;
  align-items: center;
  padding: 10px 12px;
  border: 0;
  border-bottom: 1px solid var(--line);
  border-radius: 0;
  background: #fff;
  color: var(--ink);
  text-align: left;
  cursor: pointer;
}

.reservation-unit-suggestion:last-child {
  border-bottom: 0;
}

.reservation-unit-suggestion:hover,
.reservation-unit-suggestion:focus-visible {
  background: var(--brand-soft);
  outline: 2px solid var(--brand);
  outline-offset: -2px;
}

.reservation-unit-suggestion strong {
  color: var(--brand-deep);
}

.reservation-unit-suggestion span {
  min-width: 0;
  line-height: 1.35;
}

.reservation-unit-suggestion small {
  color: var(--muted);
  white-space: nowrap;
}

@media (max-width: 760px) {
  .reservation-unit-suggestions {
    width: 100%;
    max-width: 100%;
  }

  .reservation-unit-suggestion {
    grid-template-columns: 64px minmax(0, 1fr);
  }

  .reservation-unit-suggestion small {
    grid-column: 2;
  }
}

.reservation-date-control {
  position: relative;
  display: grid;
  grid-template-columns: minmax(0, 1fr) 48px;
}

.reservation-date-control > input[type="text"] {
  min-width: 0;
  border-top-right-radius: 0;
  border-bottom-right-radius: 0;
}

.date-picker-button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 44px;
  border: 1px solid var(--line-strong);
  border-left: 0;
  border-radius: 0 6px 6px 0;
  background: #fff;
  color: var(--brand);
  font-size: 20px;
  cursor: pointer;
}

.date-picker-button:hover,
.date-picker-button:focus-visible {
  background: var(--brand-soft);
}

.date-picker-button svg {
  width: 21px;
  height: 21px;
  fill: none;
  stroke: currentColor;
  stroke-width: 1.8;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.reservation-native-date {
  position: absolute;
  bottom: 0;
  left: 0;
  width: 1px;
  height: 1px;
  opacity: 0;
  pointer-events: none;
}

.email-search-row {
  display: grid;
  grid-template-columns: minmax(0, 10fr) minmax(96px, 2fr);
  gap: 8px;
  align-items: stretch;
}

.icon-button {
  min-width: 48px;
  border: 1px solid var(--brand-2);
  border-radius: 6px;
  background: var(--brand-soft);
  color: var(--brand);
  font-weight: 800;
}

.readonly-input {
  background: var(--surface-2);
  color: #4e6268;
}

.result-strip {
  display: flex;
  flex-wrap: wrap;
  gap: 10px 14px;
  align-items: center;
  margin: 0 16px 14px;
  padding: 10px 12px;
  border: 1px solid #b9d9df;
  border-radius: 8px;
  background: var(--brand-soft);
  color: var(--brand);
  font-size: 13px;
}

.modal-backdrop {
  position: fixed;
  inset: 0;
  z-index: 50;
  display: grid;
  place-items: center;
  padding: 18px;
  background: rgba(16, 37, 43, 0.45);
}

.modal-card {
  width: min(100%, 760px);
  max-height: min(88vh, 820px);
  overflow: auto;
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 8px;
  box-shadow: var(--shadow);
}

.modal-card.wide {
  width: min(100%, 1120px);
}

body.accessible-modal-open {
  overscroll-behavior: none;
}

.accessible-modal-backdrop {
  isolation: isolate;
}

.accessible-modal-card {
  display: flex;
  flex-direction: column;
  overflow: hidden;
}

.accessible-modal-card .accessible-modal-header {
  flex: 0 0 auto;
  align-items: center;
  flex-direction: row;
}

.accessible-modal-header .panel-title {
  min-width: 0;
  overflow-wrap: anywhere;
}

.modal-close-button {
  display: inline-grid;
  flex: 0 0 44px;
  width: 44px;
  height: 44px;
  place-items: center;
  padding: 0;
  border: 1px solid var(--line-strong);
  border-radius: 6px;
  background: var(--surface);
  color: var(--text);
  font-size: 27px;
  line-height: 1;
  cursor: pointer;
}

.modal-close-button:hover {
  border-color: var(--brand-2);
  background: var(--brand-soft);
  color: var(--brand);
}

.modal-close-button:focus-visible {
  outline: 3px solid rgba(16, 121, 134, 0.28);
  outline-offset: 2px;
}

.accessible-modal-body {
  min-height: 0;
  overflow-y: auto;
  overscroll-behavior: contain;
}

.accessible-modal-card .accessible-modal-footer {
  display: grid;
  flex: 0 0 auto;
  align-items: stretch;
}

.whatsapp-mobile-label { display: none; }
.whatsapp-mobile-device .whatsapp-desktop-only,
.whatsapp-mobile-device .whatsapp-desktop-label { display: none !important; }
.whatsapp-mobile-device .whatsapp-mobile-label { display: inline; }
.whatsapp-mobile-device .conversation-chat-header > .tag-row {
  grid-column: 1 / -1;
  justify-content: flex-start;
  max-width: 100%;
}
@media (max-width: 760px) {
  .whatsapp-desktop-only, .whatsapp-desktop-label { display: none !important; }
  .whatsapp-mobile-label { display: inline; }
}

.quick-reply-footer {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
}

.quick-reply-footer button { min-width: 0; }

.payment-review-result {
  display: grid;
  gap: 16px;
}

.payment-review-result .alert {
  margin: 0;
}

.checkbox-line {
  display: inline-flex;
  gap: 10px;
  align-items: center;
  min-height: 44px;
  font-weight: 760;
  color: var(--text);
}

.spreadsheet-table td {
  min-width: 120px;
}

.contact-table {
  min-width: 1580px;
}

.contacts-search-panel {
  display: grid;
  gap: 14px;
}

.contact-universal-search {
  display: grid;
  grid-template-columns: minmax(260px, 1fr) auto auto auto;
  gap: 9px;
  align-items: center;
}

.contact-universal-search input {
  min-width: 0;
  height: 42px;
}

.contact-advanced-filters {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 7px;
  background: var(--surface-2);
}

.contact-filter-toggles {
  display: flex;
  grid-column: 1 / -1;
  flex-wrap: wrap;
  gap: 8px 18px;
}

.contact-filter-toggles label {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  min-height: 34px;
}

.contact-filter-actions {
  grid-column: 1 / -1;
  justify-content: flex-end;
}

.contact-search-summary,
.contact-pagination,
.contact-mobile-heading {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}

.contact-search-summary {
  color: var(--muted);
  font-size: 12px;
}

.contact-active-filters {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.contact-pagination {
  justify-content: center;
  padding: 0 14px 14px;
  color: var(--muted);
}

.table-cell-note {
  display: block;
  margin-top: 3px;
  color: #8b5a00;
  font-size: 10px;
  font-weight: 700;
}

.contact-mobile-facts {
  display: grid;
  gap: 7px;
  margin: 0;
}

.contact-mobile-facts > div {
  display: grid;
  grid-template-columns: 92px minmax(0, 1fr);
  gap: 8px;
}

.contact-mobile-facts dt {
  color: var(--muted);
  font-size: 11px;
  font-weight: 750;
}

.contact-mobile-facts dd {
  min-width: 0;
  margin: 0;
  overflow-wrap: anywhere;
}

.contact-editor-modal .panel-body {
  padding-top: 16px;
}

.export-contacts-form {
  display: grid;
  gap: 16px;
}

.export-filter-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}

.export-filter-group {
  margin: 0;
  min-width: 0;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
}

.export-filter-group legend {
  padding: 0 6px;
  font-weight: 800;
}

.export-filter-options {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px 12px;
  max-height: 190px;
  overflow: auto;
}

.export-filter-options.months {
  grid-template-columns: repeat(4, minmax(0, 1fr));
  max-height: none;
}

.export-filter-option {
  display: flex;
  align-items: center;
  gap: 7px;
  min-height: 28px;
  color: var(--text);
}

.export-filter-option input {
  width: 17px;
  height: 17px;
}

.export-contact-toggles {
  padding: 0 4px;
}

.spreadsheet-table td:first-child,
.spreadsheet-table th:first-child {
  position: sticky;
  left: 0;
  background: #fff;
  z-index: 1;
}

.spreadsheet-table th:first-child {
  background: var(--surface-2);
}

/* Contactos conserva nombre y apellido al recorrer las columnas horizontales. */
.contact-table th:nth-child(1),
.contact-table td:nth-child(1) {
  position: sticky;
  left: 0;
  z-index: 3;
  min-width: 152px;
  box-sizing: border-box;
  background: #fff;
}

.contact-table th:nth-child(2),
.contact-table td:nth-child(2) {
  position: sticky;
  left: 152px;
  z-index: 2;
  min-width: 168px;
  box-sizing: border-box;
  background: #fff;
  box-shadow: 2px 0 0 var(--line);
}

.contact-table th:nth-child(1),
.contact-table th:nth-child(2) {
  z-index: 4;
  background: var(--surface-2);
}

@media (max-width: 900px) {
  .contact-universal-search,
  .contact-advanced-filters {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .contact-universal-search input {
    grid-column: 1 / -1;
  }
}

@media (max-width: 760px) {
  .contacts-search-heading {
    align-items: stretch;
    flex-direction: column;
  }

  .contacts-search-heading .action-row,
  .contact-universal-search,
  .contact-advanced-filters {
    grid-template-columns: 1fr;
  }

  .contacts-search-heading .action-row {
    display: grid;
  }

  .contact-universal-search input,
  .contact-filter-toggles,
  .contact-filter-actions {
    grid-column: auto;
  }

  .contact-table-wrap {
    display: none;
  }

  .contacts-mobile-list {
    display: grid;
    padding: 0;
  }

  .contact-filter-actions,
  .contact-search-summary {
    align-items: stretch;
    flex-direction: column;
  }

  .contact-filter-actions button,
  .contact-universal-search button,
  .contacts-mobile-list button {
    width: 100%;
  }
}

.mobile-card-list {
  display: none;
  gap: 12px;
  padding: 0 16px 16px;
}

.mobile-data-card {
  display: grid;
  gap: 8px;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 12px;
  background: #fff;
}

.mobile-data-card h3 {
  margin: 0;
  font-size: 16px;
}

.mobile-data-card p {
  margin: 0;
  color: var(--muted);
  line-height: 1.4;
}

.whatsapp-button {
  border-color: #1f9d63;
  color: #0f6a43;
  background: #ecfbf3;
}

.email-marketing-dashboard,
.email-editor-layout,
.email-builder,
.email-block-list,
.timeline-list,
.audience-filter-grid {
  display: grid;
  gap: 14px;
}

.email-hero {
  align-items: center;
}

.email-hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  justify-content: flex-end;
}

.email-tabs {
  margin-bottom: 0;
}

.email-layout {
  align-items: start;
  grid-template-columns: minmax(0, 7fr) minmax(280px, 3fr);
}

.row-highlight {
  background: var(--brand-soft);
}

.provider-grid,
.template-card-grid,
.email-toggle-grid,
.email-send-summary,
.report-grid {
  display: grid;
  gap: 10px;
}

.provider-grid {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.provider-card,
.template-card,
.report-card,
.timeline-item,
.email-block {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
}

.provider-card,
.template-card,
.report-card,
.timeline-item {
  padding: 12px;
}

.provider-card h3,
.template-card p,
.timeline-item p {
  margin: 6px 0 0;
}

.template-card {
  display: grid;
  gap: 8px;
}

.email-editor-layout {
  grid-template-columns: minmax(0, 1fr) minmax(360px, 0.9fr);
}

.email-editor-layout.is-wide {
  grid-template-columns: minmax(0, 1fr);
  max-width: 1320px;
}

.email-campaign-name {
  display: block;
  max-width: 340px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.tiny-button.danger {
  border-color: #f0b7b0;
  color: var(--danger);
  background: #fff8f7;
}

.email-style-toolbar {
  display: grid;
  grid-template-columns: minmax(140px, 1.5fr) minmax(86px, 0.7fr) minmax(90px, 0.7fr) minmax(210px, 1fr) auto;
  gap: 8px;
  align-items: end;
  margin-top: 8px;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface-2);
}

.email-style-toolbar label {
  display: grid;
  gap: 4px;
  min-width: 0;
  font-size: 12px;
  color: var(--muted);
}

.email-style-toolbar select,
.email-style-toolbar input {
  min-height: 36px;
}

.segmented-control.compact {
  display: inline-grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 4px;
}

.segmented-control.compact label {
  display: block;
}

.segmented-control.compact input {
  position: absolute;
  opacity: 0;
  pointer-events: none;
}

.segmented-control.compact span {
  display: grid;
  place-items: center;
  min-height: 36px;
  padding: 0 8px;
  border: 1px solid var(--line-strong);
  border-radius: 6px;
  background: #fff;
  color: var(--text);
  font-weight: 800;
}

.segmented-control.compact input:checked + span {
  border-color: var(--brand);
  background: var(--brand-soft);
  color: var(--brand);
}

.image-layout-options {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 10px;
}

.image-layout-option {
  display: grid;
  gap: 8px;
  min-height: 74px;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
  font-weight: 800;
}

.image-layout-option input {
  width: 18px;
  height: 18px;
}

.email-editor-layout > .panel:last-child {
  grid-column: 1 / -1;
}

.email-contact-block-fields {
  padding: 16px;
  border: 1px solid var(--border);
  background: #f6fbff;
}

.email-contact-options {
  display: grid;
  gap: 8px;
  align-content: start;
}

.email-toggle-grid {
  grid-template-columns: repeat(2, minmax(0, 1fr));
  margin-top: 14px;
}

.checkbox-line small {
  display: block;
  margin-top: 2px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 500;
  line-height: 1.35;
}

.email-block {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  gap: 12px;
  align-items: center;
  padding: 12px;
}

.email-block p {
  margin: 4px 0 0;
  color: var(--muted);
  line-height: 1.4;
}

.email-block-order {
  width: 34px;
  height: 34px;
  display: grid;
  place-items: center;
  border-radius: 999px;
  background: var(--brand-soft);
  color: var(--brand);
  font-weight: 820;
}

.muted-block {
  background: var(--surface-2);
  border-style: dashed;
}

.audience-filter-grid {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.email-audience-form {
  display: grid;
  gap: 14px;
}

.audience-multi-select {
  min-height: 112px;
}

.email-audience-table {
  max-height: 440px;
  overflow: auto;
}

.email-audience-table input[type="checkbox"] {
  width: 18px;
  height: 18px;
}

.inline-status {
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 10px 12px;
  background: var(--surface-2);
  color: var(--muted);
  font-weight: 720;
}

.inline-status.good {
  border-color: #b8e5cf;
  background: var(--good-soft);
  color: var(--good);
}

.email-recommendation-card {
  border-left: 5px solid var(--brand);
}

.email-recommendation-card.risk-low {
  border-left-color: var(--good);
}

.email-recommendation-card.risk-medium,
.email-recommendation-card.risk-high {
  border-left-color: var(--warn);
}

.email-recommendation-card.risk-critical {
  border-left-color: var(--danger);
}

.recommendation-grid,
.recommendation-detail {
  display: grid;
  gap: 12px;
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.recommendation-grid div,
.recommendation-detail > div {
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 12px;
  background: var(--surface-2);
}

.recommendation-grid span {
  color: var(--muted);
  display: block;
  font-size: 12px;
  font-weight: 720;
  margin-bottom: 6px;
  text-transform: uppercase;
}

.recommendation-grid strong {
  font-size: 18px;
}

.recommendation-reason {
  margin: 14px 0 0;
}

.recommendation-reason p {
  margin: 4px 0 0;
}

.recommendation-warning-list,
.compact-list {
  display: grid;
  gap: 8px;
}

.recommendation-warning-list {
  margin-top: 12px;
}

.recommendation-warning-list span {
  border-left: 3px solid var(--warn);
  padding: 8px 10px;
  background: var(--warn-soft);
  border-radius: 6px;
}

.recommendation-detail {
  grid-template-columns: repeat(3, minmax(0, 1fr));
  margin-top: 14px;
}

.recommendation-detail h3 {
  margin: 0 0 10px;
}

.compact-list {
  margin: 0;
  padding-left: 18px;
}

.warning-state {
  border-color: var(--warn);
  background: var(--warn-soft);
}

.contact-chip-list,
.email-checklist {
  display: grid;
  gap: 8px;
}

.contact-chip {
  display: inline-flex;
  width: fit-content;
  border: 1px solid var(--line);
  border-radius: 999px;
  padding: 7px 10px;
  background: var(--surface-2);
  font-weight: 730;
}

.email-preview-frame {
  display: grid;
  justify-content: center;
  padding: 18px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #e8eef0;
}

.email-preview-frame.is-mobile .email-preview-card {
  max-width: 340px;
}

.email-preview-card {
  width: min(100%, 640px);
  display: grid;
  gap: 12px;
  background: #fff;
  border-radius: 8px;
  padding: 22px;
  box-shadow: var(--shadow);
}

.email-preview-card h2,
.email-preview-card p {
  margin: 0;
}

.email-preview-card .preheader,
.email-footer {
  color: var(--muted);
  font-size: 12px;
}

.email-preview-hero {
  display: grid;
  place-items: center;
  min-height: 140px;
  border-radius: 8px;
  background: var(--brand-soft);
  color: var(--brand);
  font-weight: 760;
}

.email-preview-button {
  display: inline-flex;
  justify-content: center;
  width: fit-content;
  border-radius: 6px;
  background: var(--brand);
  color: #fff;
  padding: 10px 14px;
  font-weight: 780;
  text-decoration: none;
}

.checklist-row {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 10px;
  align-items: center;
  padding: 10px;
  border-radius: 8px;
  border: 1px solid var(--line);
}

.checklist-row span {
  width: 28px;
  height: 28px;
  display: grid;
  place-items: center;
  border-radius: 999px;
  font-size: 12px;
  font-weight: 820;
}

.checklist-row.ok span {
  background: var(--good-soft);
  color: var(--good);
}

.checklist-row.warn span {
  background: var(--warn-soft);
  color: var(--warn);
}

.checklist-row.error span {
  background: var(--danger-soft);
  color: var(--danger);
}

.email-send-summary {
  grid-template-columns: repeat(4, minmax(0, 1fr));
  margin: 14px 0;
}

.email-send-summary div,
.report-card {
  display: grid;
  gap: 4px;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 10px;
  background: var(--surface-2);
}

.email-send-summary span,
.report-card span,
.timeline-item span {
  color: var(--muted);
  font-size: 12px;
  font-weight: 720;
}

.email-kpi-grid {
  grid-template-columns: repeat(6, minmax(0, 1fr));
}

.drawer-backdrop {
  display: none;
}

@media (max-width: 1180px) {
  .conversation-layout,
  .conversation-layout.copilot-open {
    grid-template-columns: 280px minmax(0, 1fr);
  }

  .detail-panel {
    grid-column: 1 / -1;
    min-height: auto;
  }

  .conversation-copilot {
    position: fixed;
    inset: 0 0 0 auto;
    z-index: 45;
    width: min(420px, 92vw);
    max-height: 100vh;
    border-radius: 0;
    transform: translateX(104%);
    transition: transform 180ms ease;
    box-shadow: var(--shadow);
  }

  .conversation-copilot.is-open {
    transform: translateX(0);
  }

  .conversation-copilot:not(.is-open) .copilot-expanded-content {
    display: none;
  }

  .conversation-copilot.is-open .copilot-expanded-content {
    display: block;
  }

  .copilot-collapsed-toggle {
    display: none;
  }

  .conversation-copilot-backdrop {
    display: block;
    position: fixed;
    inset: 0;
    z-index: 44;
    border: 0;
    background: rgba(16, 37, 43, 0.34);
  }

  .conversation-copilot .copilot-body {
    max-height: calc(100vh - 72px);
  }

  .copilot-close,
  .conversation-copilot-inline {
    display: inline-flex;
  }

  .metric-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 820px) {
  .app-shell {
    grid-template-columns: 1fr;
  }

  .sidebar {
    position: fixed;
    inset: 0 auto 0 0;
    z-index: 30;
    width: min(86vw, 310px);
    transform: translateX(-104%);
    transition: transform 160ms ease;
    box-shadow: var(--shadow);
  }

  body.sidebar-open .sidebar {
    transform: translateX(0);
  }

  body.sidebar-open .drawer-backdrop {
    display: block;
    position: fixed;
    inset: 0;
    z-index: 20;
    background: rgba(16, 37, 43, 0.35);
  }

  .mobile-menu {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 42px;
    height: 42px;
    border: 1px solid var(--line);
    border-radius: 6px;
    background: #fff;
    color: var(--text);
    font-size: 22px;
  }

  .topbar {
    align-items: flex-start;
    padding: 10px 14px;
  }

  .topbar-actions {
    flex-wrap: wrap;
    justify-content: flex-end;
  }

  .operator-pill {
    display: none;
  }

  .content {
    padding: 16px 14px 34px;
  }

  .conversation-layout,
  .conversation-layout.copilot-open,
  .two-column,
  .three-column,
  .metric-grid,
  .marketing-kpi-grid,
  .email-kpi-grid,
  .provider-grid,
  .recommendation-grid,
  .recommendation-detail,
  .email-editor-layout,
  .audience-filter-grid,
  .email-toggle-grid,
  .email-send-summary,
  .email-style-toolbar,
  .image-layout-options,
  .form-grid,
  .toolbar-grid {
    grid-template-columns: 1fr;
  }

  .reservation-column-manager,
  .reservation-advanced-filters {
    grid-template-columns: 1fr;
  }

  .reservation-filter-toggles,
  .reservation-filter-actions {
    grid-column: auto;
  }

  .conversation-layout,
  .conversation-layout.copilot-open {
    height: auto;
    min-height: 0;
  }

  .analytics-hero {
    align-items: stretch;
    flex-direction: column;
  }

  .analytics-filters {
    display: grid;
    grid-template-columns: 1fr;
    justify-content: stretch;
    width: 100%;
  }

  .analytics-period,
  .analytics-currency {
    min-width: 0;
    width: 100%;
  }

  .panel-header,
  .action-row {
    align-items: stretch;
    flex-direction: column;
  }

  .email-hero-actions {
    justify-content: stretch;
  }

  .email-hero-actions > *,
  .email-block .action-row > * {
    width: 100%;
  }

  .email-block {
    grid-template-columns: auto minmax(0, 1fr);
  }

  .email-block .action-row {
    grid-column: 1 / -1;
  }

  .action-row > *,
  .compact-field {
    max-width: 100%;
    width: 100%;
  }

  .conversation-list,
  .chat-panel,
  .detail-panel {
    height: auto;
    min-height: auto;
  }

  .chat-thread {
    flex: none;
    height: auto;
  }

  .conversation-commandbar,
  .conversation-commandbar-status,
  .conversation-languagebar,
  .composer-heading {
    align-items: stretch;
    flex-direction: column;
  }

  .conversation-inbox-toolbar {
    padding: 8px;
  }

  .conversation-filter-row,
  .conversation-channel-row,
  .conversation-stage-pipeline {
    flex-wrap: nowrap;
    overflow-x: auto;
    padding-bottom: 3px;
  }

  .conversation-filter-label {
    width: auto;
  }

  .conversation-workspace-strip {
    align-items: stretch;
    flex-direction: column;
  }

  .conversation-workspace-strip strong {
    white-space: normal;
  }

  .conversation-workspace-actions {
    display: grid;
    grid-template-columns: 1fr;
  }

  .conversation-workspace-actions button {
    width: 100%;
  }

  .conversation-context-drawer {
    inset: auto 0 0 0;
    width: 100%;
    max-height: 90vh;
    border-radius: 8px 8px 0 0;
    transform: translateY(104%);
  }

  .conversation-context-drawer.is-open {
    transform: translateY(0);
  }

  .conversation-context-facts {
    grid-template-columns: 1fr;
  }

  .conversation-live-notice {
    align-items: stretch;
    flex-direction: column;
  }

  .assistant-trace-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .reservation-intake-grid {
    grid-template-columns: minmax(0, 1fr);
  }

  .reservation-intake-actions {
    align-items: stretch;
    flex-direction: column;
  }

  .reservation-intake-edit-grid {
    grid-template-columns: minmax(0, 1fr);
  }

  .reservation-intake-edit-actions .primary-button {
    width: 100%;
  }

  .conversation-search {
    grid-template-columns: minmax(0, 1fr) auto;
    width: 100%;
  }

  .conversation-list .panel-body {
    max-height: 280px;
  }

  .conversation-copilot {
    inset: auto 0 0 0;
    width: 100%;
    max-height: 88vh;
    border-radius: 8px 8px 0 0;
    transform: translateY(104%);
  }

  .conversation-copilot.is-open {
    transform: translateY(0);
  }

  .conversation-copilot .copilot-body {
    max-height: calc(88vh - 72px);
  }

  .audit-item {
    grid-template-columns: 1fr;
  }

  .mobile-table-source {
    display: none;
  }

  .mobile-card-list {
    display: grid;
  }

  .modal-backdrop {
    align-items: start;
    padding: 12px;
  }

  .modal-card {
    max-height: calc(100vh - 24px);
  }

  .export-filter-grid {
    grid-template-columns: 1fr;
  }

  .export-filter-group.span-2 {
    grid-column: auto;
  }

  .export-filter-options.months {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 520px) {
  .topbar {
    gap: 10px;
  }

  .page-title h1 {
    font-size: 18px;
  }

  .mock-banner {
    display: grid;
  }

  .panel-header,
  .panel-footer {
    align-items: flex-start;
    flex-direction: column;
  }

  .message {
    width: 96%;
  }
}

.payment-links-section {
  margin-top: 26px;
  padding-top: 22px;
  border-top: 1px solid var(--line);
}

.section-heading {
  display: flex;
  align-items: end;
  justify-content: space-between;
  margin-bottom: 14px;
}

.section-heading h2,
.payment-provider-header h3,
.payment-settings-provider h2 {
  margin: 0;
  font-size: 18px;
  letter-spacing: 0;
}

.section-heading p,
.payment-provider-header p {
  margin: 4px 0 0;
  color: var(--muted);
  font-size: 13px;
}

.payment-provider-grid,
.payment-settings-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}

.payment-provider-card,
.payment-settings-provider {
  min-width: 0;
  overflow: hidden;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
  box-shadow: 0 8px 22px rgba(24, 41, 46, 0.06);
}

.payment-provider-card.mercadopago {
  border-top: 4px solid #168ad5;
}

.payment-provider-card.paypal {
  border-top: 4px solid #253b80;
}

.payment-provider-header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 10px;
  padding: 16px 16px 13px;
  border-bottom: 1px solid var(--line);
  background: #fbfcfc;
}

.payment-link-form {
  display: grid;
  gap: 14px;
  padding: 16px;
}

.payment-link-form .form-grid {
  gap: 11px;
}

.payment-link-form .field small {
  color: var(--muted);
  font-size: 11px;
}

.payment-source-note,
.payment-notices {
  color: #4b5b5f;
  font-size: 12px;
}

.payment-source-note {
  padding: 9px 10px;
  border-left: 3px solid #6c7a7d;
  background: #f1f4f4;
}

.payment-reservation-search {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: end;
  gap: 8px;
}

.payment-search-results {
  display: grid;
  max-height: 180px;
  overflow: auto;
  border: 1px solid var(--line);
}

.payment-search-results button {
  display: grid;
  gap: 2px;
  padding: 9px 10px;
  border: 0;
  border-bottom: 1px solid var(--line);
  background: #fff;
  text-align: left;
}

.payment-search-results button:hover {
  background: #f3f8f8;
}

.money-input {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  align-items: center;
  overflow: hidden;
  border: 1px solid var(--line-strong);
  border-radius: 6px;
  background: #fff;
}

.money-input span {
  align-self: stretch;
  display: grid;
  place-items: center;
  min-width: 48px;
  padding: 0 9px;
  background: #e7ecec;
  color: #34474b;
  font-size: 12px;
  font-weight: 800;
}

.money-input input {
  min-width: 0;
  border: 0;
  border-radius: 0;
  font-variant-numeric: tabular-nums;
}

.payment-calculation {
  display: grid;
  gap: 7px;
  padding: 12px;
  border: 1px solid var(--line);
  background: #f7f9f9;
}

.payment-calculation div,
.payment-override > div:not(.field),
.payment-link-result > div {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  font-size: 13px;
}

.payment-calculation strong,
.payment-override strong,
.payment-link-result strong {
  white-space: nowrap;
  font-variant-numeric: tabular-nums;
}

.payment-final-field {
  display: grid;
  gap: 7px;
  padding: 13px;
  border: 2px solid #314f55;
  background: #edf1f1;
}

.payment-final-field > label {
  font-weight: 850;
}

.payment-final-field .money-input input {
  font-size: 17px;
  font-weight: 850;
}

.payment-override {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
  padding: 12px;
  border: 1px solid #d5a84b;
  background: #fff9e9;
}

.payment-override[hidden] {
  display: none;
}

.payment-override .field {
  min-width: 0;
}

.payment-bottom-fields {
  align-items: end;
}

.payment-notices {
  display: grid;
  gap: 3px;
}

.payment-notices p {
  margin: 0;
}

.payment-create-button {
  width: 100%;
  min-height: 42px;
}

.payment-link-result {
  display: grid;
  gap: 8px;
  padding: 14px 16px 16px;
  border-top: 1px solid var(--line);
  background: #eef8f2;
}

.payment-link-result input {
  width: 100%;
  min-width: 0;
}

.danger-button {
  color: #fff;
  border-color: #e1b0b0;
}

.payment-request-list {
  margin-top: 18px;
}

@media (prefers-reduced-motion: reduce) {
  .conversation-context-drawer,
  .conversation-copilot,
  .conversation-copilot-trigger,
  .sidebar {
    transition: none;
  }
}

.external-payment-section {
  margin-top: 18px;
  padding-top: 18px;
  border-top: 1px solid var(--line);
}

.external-payment-form {
  display: grid;
  gap: 14px;
  padding: 16px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
  box-shadow: 0 8px 22px rgba(24, 41, 46, 0.05);
}

.external-payment-form .primary-button {
  justify-self: start;
  min-width: 210px;
}

.external-payment-history {
  margin-top: 12px;
  border: 1px solid var(--line);
  background: #fff;
}

.external-payment-history .panel-header {
  padding: 12px 14px;
}

.external-payment-history h3 {
  margin: 0;
  font-size: 16px;
  letter-spacing: 0;
}

.payment-request-list .tabs {
  overflow-x: auto;
}

.payment-filter-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 10px;
  margin: 12px 0;
  padding: 12px;
  border: 1px solid var(--line);
  background: #f7f9f9;
}

.payment-filter-grid .action-row {
  align-self: end;
}

.payment-settings-provider {
  display: grid;
  gap: 14px;
  padding: 16px;
}

.payment-settings-provider .panel-header {
  padding: 0;
  border: 0;
}

.alert.warn {
  border-color: #dec98d;
  background: #fff9e9;
  color: #6d551d;
}

@media (max-width: 920px) {
  .payment-provider-grid,
  .payment-settings-grid,
  .payment-filter-grid {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 520px) {
  .payment-provider-header,
  .payment-calculation div,
  .payment-link-result > div {
    align-items: flex-start;
    flex-direction: column;
  }

  .payment-override,
  .payment-reservation-search {
    grid-template-columns: 1fr;
  }

  .external-payment-form .primary-button {
    width: 100%;
  }
}

.reservation-guest-matches {
  display: grid;
  gap: 6px;
  margin-top: 8px;
  max-height: 220px;
  overflow-y: auto;
  border: 1px solid #d6e0e3;
  padding: 6px;
  background: #f7fafb;
}

.reservation-guest-match {
  display: grid;
  gap: 2px;
  width: 100%;
  min-height: 54px;
  border: 1px solid transparent;
  padding: 8px 10px;
  background: #ffffff;
  color: #102d35;
  text-align: left;
  cursor: pointer;
}

.reservation-guest-match:hover,
.reservation-guest-match:focus-visible {
  border-color: #178393;
  background: #edf8f9;
  outline: none;
}

.reservation-guest-match span {
  color: #62777e;
  font-size: 13px;
}

@media (max-width: 700px) {
  .reservation-guest-matches {
    max-height: 180px;
  }
}

.access-category-grid { display:grid; grid-template-columns:repeat(2,minmax(0,1fr)); gap:10px; }
.access-category-card { border:1px solid var(--border); border-radius:6px; padding:12px; background:#fff; }
.access-category-card.selected { border-color:#0b7285; background:#f0f9fa; }
.access-category-heading { display:flex; gap:10px; align-items:flex-start; cursor:pointer; }
.access-category-heading input { margin-top:4px; }
.access-category-heading span { display:grid; gap:4px; }
.access-category-heading small { color:var(--muted); font-size:12px; line-height:1.35; }
.access-scope-fields { display:grid; gap:8px; margin-top:12px; padding-top:10px; border-top:1px solid var(--border); }
.access-scope-fields label { display:grid; gap:5px; font-size:12px; font-weight:700; }
.access-summary { display:flex; flex-wrap:wrap; gap:8px 16px; padding:12px; border-left:3px solid #0b7285; background:#eef7f8; }
.access-chip-row { display:flex; flex-wrap:wrap; gap:5px; }
.access-chip { display:inline-flex; padding:4px 7px; border-radius:4px; background:#e7f4f6; color:#075b69; font-size:12px; font-weight:700; }
.security-access-table { min-width:1180px; }
.access-editor-modal { max-width:960px; max-height:90vh; overflow:auto; }
.compact-heading { margin:0 0 8px; font-size:16px; }
@media (max-width:760px) {
  .access-category-grid { grid-template-columns:1fr; }
  .access-editor-modal { width:calc(100vw - 20px); }
}

.access-option-list { display:grid; grid-template-columns:repeat(2,minmax(0,1fr)); gap:5px; max-height:130px; overflow:auto; }
.access-option-list label { display:flex; align-items:center; gap:6px; font-weight:500; }
.access-scope-values { border:0; padding:0; margin:0; }
.access-scope-values legend { font-size:12px; font-weight:700; margin-bottom:5px; }
.fiscal-access-section { display:grid; gap:8px; padding:12px; border:1px solid var(--border); border-radius:6px; }
.fiscal-owner-row { display:grid; grid-template-columns:minmax(160px,1fr) repeat(4,auto); align-items:center; gap:8px 14px; padding:9px 0; border-top:1px solid var(--border); }
.fiscal-owner-row label { display:flex; gap:5px; align-items:center; font-size:12px; }
@media (max-width:760px) {
  .access-option-list { grid-template-columns:1fr; }
  .fiscal-owner-row { grid-template-columns:1fr 1fr; }
}


/* Universal guest search */
.reservation-guest-search-field { position: relative; z-index: 8; }
.field-label-row, .reservation-selected-guest, .reservation-guest-results-head {
  display: flex; align-items: center; justify-content: space-between; gap: 10px;
}
.badge.neutral { background: #eef2f3; color: #52666c; }
.reservation-guest-combobox { position: relative; }
.reservation-guest-combobox .email-search-row { grid-template-columns: 36px minmax(0, 1fr) auto; gap: 0; }
.reservation-search-icon {
  display: grid; place-items: center; border: 1px solid var(--line-strong); border-right: 0;
  border-radius: 6px 0 0 6px; background: #f5f7f7; color: var(--muted); font-size: 17px;
}
.reservation-guest-combobox input { border-radius: 0; }
.reservation-guest-combobox .icon-button { border-radius: 0 6px 6px 0; }
.reservation-guest-results {
  position: absolute; inset: calc(100% + 6px) 0 auto; z-index: 25; max-height: 370px; overflow: auto;
  border: 1px solid var(--line-strong); border-radius: 8px; background: #fff;
  box-shadow: 0 14px 34px rgba(17, 46, 54, .18); padding: 8px;
}
.reservation-guest-results-head { padding: 4px 6px 8px; border-bottom: 1px solid var(--line); }
.reservation-guest-match {
  width: 100%; display: grid; grid-template-columns: minmax(150px, 1.2fr) minmax(110px, .8fr) minmax(180px, 1fr);
  gap: 12px; border: 0; border-bottom: 1px solid var(--line); border-radius: 0; padding: 11px 8px;
  background: #fff; color: var(--text); text-align: left;
}
.reservation-guest-match:hover, .reservation-guest-match:focus-visible { background: var(--brand-soft); }
.reservation-guest-match span, .reservation-search-notice { color: var(--muted); font-size: 12px; }
.reservation-search-state { display: grid; gap: 7px; margin: 0; padding: 18px 10px; color: var(--muted); }
.reservation-show-more { width: 100%; margin-top: 8px; }
.reservation-selected-guest {
  margin-top: 9px; padding: 10px 12px; border: 1px solid #9bd5c2; border-radius: 8px; background: #eef9f5;
}
.reservation-selected-guest > div:first-child { display: grid; gap: 2px; }
.reservation-selected-guest span { color: #35675a; font-size: 11px; font-weight: 700; }
.text-button { border: 0; background: transparent; color: var(--brand); font-weight: 750; padding: 5px; }
.danger-text { color: var(--danger); }
.secondary-button.compact { width: fit-content; padding: 7px 10px; }
@media (max-width: 760px) {
  .reservation-guest-results {
    position: fixed; inset: auto 0 0; z-index: 70; max-height: min(68vh, 620px);
    border-radius: 8px 8px 0 0; padding: 12px; box-shadow: 0 -12px 36px rgba(17, 46, 54, .24);
  }
  .reservation-guest-match { grid-template-columns: minmax(0, 1fr); gap: 3px; min-height: 72px; }
  .reservation-selected-guest { align-items: flex-start; }
}


.accessible-modal-card[data-accessible-modal-id="reservation-duplicate-modal"] { width: min(100%, 680px); }
.reservation-duplicate-intro { margin: 0; color: var(--muted); line-height: 1.5; }
.reservation-duplicate-list { display: grid; gap: 8px; margin: 14px 0; }
.reservation-duplicate-row {
  display: flex; align-items: center; justify-content: space-between; gap: 12px;
  border: 1px solid var(--line); border-radius: 8px; padding: 11px;
}
.reservation-duplicate-identity { display: grid; min-width: 0; gap: 3px; }
.reservation-duplicate-identity span,
.reservation-duplicate-identity small { color: var(--muted); font-size: 12px; overflow-wrap: anywhere; }
.reservation-duplicate-blocked { margin: 0; color: var(--danger); font-size: 13px; line-height: 1.4; }
.reservation-duplicate-actions { justify-content: flex-end; }
@media (max-width: 620px) {
  .accessible-modal-backdrop { align-items: end; padding: 10px; }
  .accessible-modal-card { width: 100%; max-height: calc(100dvh - 20px); }
  .accessible-modal-card .accessible-modal-header { align-items: center; flex-direction: row; }
  .accessible-modal-card .accessible-modal-footer { align-items: stretch; }
  .reservation-duplicate-row { align-items: stretch; flex-direction: column; }
  .reservation-duplicate-actions { align-items: stretch; flex-direction: column; width: 100%; }
  .reservation-duplicate-actions > * { width: 100%; }
}


.reservation-form-grid > .reservation-guest-search-field {
  grid-column: span 12;
  order: 0;
}


/* Persistent Stays synchronization */
.sync-center-toolbar {
  display: flex; align-items: center; justify-content: space-between; gap: 18px;
  margin-bottom: 14px; padding: 2px 0;
}
.sync-center-toolbar h2 { margin: 0; font-size: 21px; }
.sync-center-toolbar p, .panel-subtitle { margin: 4px 0 0; color: var(--muted); font-size: 13px; }
.sync-resource-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 14px; }
.sync-resource-panel { min-width: 0; }
.sync-last-success { padding: 0 18px 12px; color: var(--muted); font-size: 12px; }
.sync-status-band { border-top: 1px solid var(--line); padding: 15px 18px; background: #f8fafb; }
.sync-status-band.is-compact { margin: 0; border-top: 1px solid var(--line); border-bottom: 1px solid var(--line); }
.sync-tone-good { background: #f2faf6; }
.sync-tone-danger { background: #fff5f3; }
.sync-tone-warning { background: #fff9ed; }
.sync-tone-active { background: #f2f8fa; }
.sync-status-heading, .sync-status-footer, .sync-progress-meta {
  display: flex; align-items: center; justify-content: space-between; gap: 12px;
}
.sync-status-heading > div { display: grid; gap: 3px; min-width: 0; }
.sync-status-heading span, .sync-status-footer > span, .sync-progress-meta { color: var(--muted); font-size: 12px; }
.sync-progress { height: 7px; margin-top: 13px; overflow: hidden; border-radius: 4px; background: #dce8eb; }
.sync-progress > span { display: block; height: 100%; background: #087888; transition: width .25s ease; }
.sync-progress-meta { margin-top: 5px; }
.sync-counter-row { display: flex; flex-wrap: wrap; gap: 8px 18px; margin-top: 13px; color: var(--muted); font-size: 12px; }
.sync-counter-row strong { color: var(--ink); }
.sync-error-message {
  display: flex; align-items: flex-start; gap: 10px; margin: 12px 18px; padding: 11px 12px;
  border-left: 3px solid #bd3f32; background: #fff1ef; color: #7d2d25; font-size: 12px;
}
.sync-error-message span { overflow-wrap: anywhere; }
.sync-status-footer { align-items: flex-end; flex-wrap: wrap; margin-top: 13px; padding-top: 11px; border-top: 1px solid rgba(100, 125, 132, .18); }
.sync-status-empty { padding: 16px 18px; border-top: 1px solid var(--line); color: var(--muted); font-size: 13px; }
.historical-sync-modal {
  display: flex;
  flex-direction: column;
  max-height: min(88vh, 820px);
  max-height: min(calc(100dvh - 36px), 820px);
  overflow: hidden;
}
.historical-sync-modal > .panel-header,
.historical-sync-modal > .historical-sync-actions { flex: 0 0 auto; }
.historical-sync-modal > .panel-header > div { min-width: 0; }
.historical-sync-body {
  display: grid;
  flex: 1 1 auto;
  min-height: 0;
  gap: 16px;
  overflow-y: auto;
  overscroll-behavior: contain;
}
.historical-sync-modal > .historical-sync-actions {
  background: var(--surface);
  padding-bottom: max(14px, env(safe-area-inset-bottom));
}
.reservation-cancelled-toggle { width: fit-content; }
.reservation-cancelled-toggle input { width: auto; }
.mobile-reservation-card { cursor: pointer; }
.mobile-reservation-card:focus-visible { outline: 3px solid var(--brand); outline-offset: 2px; }
.mobile-reservation-actions { margin-top: 12px; }
.reservation-detail-content { display: grid; gap: 20px; }
.reservation-detail-content section { min-width: 0; }
.reservation-detail-content h3 { margin: 0 0 10px; }
.reservation-detail-content .muted { color: var(--muted); font-size: 13px; }
.reservation-detail-fields { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 1px; margin: 0; background: var(--line); border: 1px solid var(--line); border-radius: 6px; overflow: hidden; }
.reservation-detail-fields > div { min-width: 0; padding: 12px; background: var(--surface); }
.reservation-detail-fields dt { color: var(--muted); font-size: 12px; margin-bottom: 5px; }
.reservation-detail-fields dd { margin: 0; overflow-wrap: anywhere; }
.reservation-detail-content summary { min-height: 44px; cursor: pointer; font-weight: 700; }
.reservation-detail-fields [data-reservation-detail-field="outstanding_balance"] { background: var(--brand-soft); }
.historical-sync-metrics {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 1px;
  overflow: hidden;
  border: 1px solid var(--line);
  border-radius: 6px;
  background: var(--line);
}
.historical-sync-metrics > div { display: grid; gap: 5px; padding: 13px; background: var(--surface); }
.historical-sync-metrics span { color: var(--muted); font-size: 12px; }
.historical-sync-metrics strong { font-size: 18px; }
.historical-sync-guidance { display: grid; gap: 4px; color: var(--muted); font-size: 13px; }
.historical-sync-guidance strong { color: var(--ink); }
.historical-sync-actions { justify-content: flex-end; }
.sync-history-panel { margin-top: 14px; }
@media (max-width: 980px) {
  .sync-resource-grid { grid-template-columns: 1fr; }
}
@media (max-width: 680px) {
  .sync-center-toolbar, .sync-status-heading, .sync-status-footer { align-items: stretch; flex-direction: column; }
  .sync-center-toolbar .secondary-button, .sync-resource-panel .primary-button { width: 100%; }
  .sync-status-band { padding: 14px; }
  .sync-error-message { margin-inline: 14px; }
  .historical-sync-metrics { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .historical-sync-actions > button { width: 100%; }
  .historical-sync-modal { max-height: calc(100dvh - 24px); }
  .historical-sync-modal > .panel-header { align-items: center; flex-direction: row; }
  .historical-sync-modal .panel-subtitle { font-size: 12px; }
  .reservation-detail-fields { grid-template-columns: minmax(0, 1fr); }
  .mobile-reservation-actions > .action-row { flex-wrap: wrap; }
}

/* Hierarchical team access */
.scope-type-option[hidden],
.hierarchical-scope-select[hidden],
.ownership-scope-selector[hidden],
.assigned-records-note[hidden],
.category-override-card[hidden],
[data-access-override-editor][hidden],
.owner-permissions-section[hidden],
.fiscal-access-section[hidden] { display:none !important; }
.access-team-panel,
.access-users-panel,
.access-diagnostics-panel { margin-bottom:14px; }

.access-profile-form { display:grid; gap:0; padding:0; }
.access-form-section { padding:18px 20px; border-bottom:1px solid var(--border); }
.access-section-heading { display:flex; align-items:flex-start; gap:10px; margin-bottom:14px; }
.access-section-heading h3 { margin:0; font-size:16px; line-height:1.25; }
.access-section-heading p { margin:3px 0 0; color:var(--muted); font-size:13px; }
.access-step {
  display:grid; place-items:center; flex:0 0 26px; width:26px; height:26px;
  border-radius:50%; background:#0b7285; color:#fff; font-size:12px; font-weight:800;
}

.access-category-grid { grid-template-columns:repeat(4,minmax(0,1fr)); gap:8px; }
.access-category-card {
  min-height:112px; display:flex; flex-direction:column; justify-content:space-between;
  border-radius:6px; padding:12px; transition:border-color .15s ease,background .15s ease;
}
.access-category-heading span { min-width:0; }
.access-recommendation { margin-top:10px; color:#52646b; font-size:11px; line-height:1.35; }
.access-category-card:not(.selected) .access-recommendation { opacity:.72; }

.primary-scope-section { background:#f7fafb; }
.scope-type-options { display:grid; grid-template-columns:repeat(3,minmax(0,1fr)); gap:8px; }
.scope-type-option {
  display:flex; align-items:flex-start; gap:8px; min-height:58px; padding:10px;
  border:1px solid var(--border); border-radius:6px; background:#fff; cursor:pointer;
}
.scope-type-option.selected { border-color:#0b7285; box-shadow:0 0 0 1px #0b7285; background:#effafa; }
.scope-type-option input { margin-top:3px; }
.scope-type-option span { display:grid; gap:3px; min-width:0; }
.scope-type-option strong { font-size:13px; line-height:1.3; }
.scope-type-option small { color:#0b7285; font-size:10px; font-weight:800; text-transform:uppercase; }

.access-scope-editor { display:grid; gap:12px; }
.hierarchical-scope-select,
.ownership-scope-selector,
.assigned-records-note { margin-top:2px; }
.scope-picker-trigger {
  width:100%; min-height:44px; display:flex; align-items:center; justify-content:space-between;
  gap:10px; padding:9px 12px; border:1px solid #9fb3b9; border-radius:6px;
  background:#fff; color:var(--text); font:inherit; font-weight:750; text-align:left; cursor:pointer;
}
.scope-picker-trigger:hover { border-color:#0b7285; }
.access-scope-chip-row { display:flex; flex-wrap:wrap; gap:6px; margin-top:8px; min-height:26px; }
.access-scope-chip {
  max-width:100%; overflow:hidden; text-overflow:ellipsis; white-space:nowrap;
  padding:5px 8px; border:1px solid #b9d7db; border-radius:999px;
  background:#eef8f9; color:#174b55; font-size:12px; font-weight:700;
}
.scope-inheritance-toggle {
  display:flex; align-items:center; gap:8px; margin-top:14px; padding-top:12px;
  border-top:1px solid var(--border); font-size:13px; font-weight:750;
}

.category-scope-overrides { border:1px solid var(--border); border-radius:6px; background:#fff; }
.category-scope-overrides > summary {
  cursor:pointer; list-style:none; display:flex; align-items:center; padding:12px 14px;
}
.category-scope-overrides > summary::-webkit-details-marker { display:none; }
.category-scope-overrides > summary span { display:grid; gap:3px; }
.category-scope-overrides > summary small { color:var(--muted); font-size:12px; font-weight:500; }
.category-scope-overrides > summary::after { content:"+"; margin-left:auto; font-size:20px; }
.category-scope-overrides[open] > summary::after { content:"\2212"; }
.category-override-list { border-top:1px solid var(--border); }
.category-override-card { padding:13px; border-bottom:1px solid var(--border); }
.category-override-card:last-child { border-bottom:0; }
.category-override-header { display:flex; align-items:center; justify-content:space-between; gap:12px; }
.category-override-header > span { display:grid; gap:2px; }
.category-override-header small { color:var(--muted); font-size:12px; }
.category-override-header label { display:flex; align-items:center; gap:6px; font-size:12px; font-weight:750; }
.category-override-card [data-access-override-editor] { margin-top:12px; padding-top:12px; border-top:1px dashed var(--border); }

.ownership-scope-selector { display:grid; grid-template-columns:minmax(220px,320px) 1fr; gap:14px; }
.owned-units-preview { display:grid; gap:5px; padding:10px 12px; border-left:3px solid #0b7285; background:#f4f8f9; }
.unit-display-label { display:inline; overflow-wrap:anywhere; }
.unit-display-label strong { white-space:nowrap; }
.owner-permission-grid { display:grid; grid-template-columns:repeat(2,minmax(0,1fr)); gap:8px 14px; }
.owner-permission-grid label { display:flex; align-items:flex-start; gap:8px; font-size:13px; }

.effective-permissions-summary { padding:18px 20px; background:#f7fafb; border-bottom:1px solid var(--border); }
.effective-permissions-summary dl { display:grid; grid-template-columns:repeat(2,minmax(0,1fr)); gap:0 24px; margin:0; }
.effective-permissions-summary dl > div { display:grid; grid-template-columns:150px 1fr; gap:10px; padding:8px 0; border-bottom:1px solid #dce7e9; }
.effective-permissions-summary dt { color:var(--muted); font-size:12px; font-weight:700; }
.effective-permissions-summary dd { margin:0; font-size:13px; font-weight:750; overflow-wrap:anywhere; }

.sticky-form-actions {
  position:sticky; bottom:0; z-index:4; display:flex; justify-content:flex-end; gap:8px;
  padding:12px 20px; border-top:1px solid var(--border); background:rgba(255,255,255,.96);
}
.access-expiration-field { margin:16px 20px; max-width:320px; }
.security-access-table th,
.security-access-table td { vertical-align:top; }
.security-access-table .action-row { min-width:250px; }
.scope-summary-text { font-weight:750; }

.scope-picker-backdrop { align-items:center; }
.scope-picker-modal { width:min(680px,calc(100vw - 28px)); max-height:min(760px,calc(100vh - 32px)); display:grid; grid-template-rows:auto auto 1fr auto; overflow:hidden; }
.scope-picker-toolbar { display:grid; grid-template-columns:1fr auto; align-items:end; gap:12px; padding:12px 16px; border-bottom:1px solid var(--border); }
.scope-picker-list { min-height:220px; overflow:auto; padding:4px 14px 12px; }
.scope-picker-group { position:sticky; top:0; z-index:1; padding:10px 4px 6px; background:#fff; color:#52646b; font-size:11px; font-weight:850; text-transform:uppercase; }
.scope-picker-item { display:flex; align-items:flex-start; gap:10px; padding:9px 6px; border-bottom:1px solid #edf1f2; cursor:pointer; }
.scope-picker-item input { margin-top:3px; }
.scope-picker-item span { display:grid; gap:2px; min-width:0; }
.scope-picker-item strong { overflow-wrap:anywhere; }
.scope-picker-item small { color:var(--muted); font-size:12px; }
.scope-picker-footer { display:flex; align-items:center; justify-content:space-between; gap:12px; padding:12px 16px; border-top:1px solid var(--border); background:#f8fafb; }
.effective-category-list { display:grid; gap:8px; padding-top:14px; }
.effective-category-card { padding:12px; border:1px solid var(--border); border-radius:6px; }
.effective-category-card > div { display:flex; align-items:center; justify-content:space-between; gap:10px; }
.effective-category-card p { margin:8px 0 0; font-size:12px; overflow-wrap:anywhere; }

@media (max-width:1100px) {
  .access-category-grid { grid-template-columns:repeat(2,minmax(0,1fr)); }
  .scope-type-options { grid-template-columns:repeat(2,minmax(0,1fr)); }
  .effective-permissions-summary dl { grid-template-columns:1fr; }
}

@media (max-width:760px) {
  .access-form-section { padding:15px 14px; }
  .access-category-grid,
  .scope-type-options,
  .owner-permission-grid,
  .ownership-scope-selector { grid-template-columns:1fr; }
  .access-category-card { min-height:0; }
  .category-override-header { align-items:flex-start; flex-direction:column; }
  .sticky-form-actions { padding:10px 14px; }
  .sticky-form-actions .primary-button,
  .sticky-form-actions .secondary-button { flex:1 1 auto; }
  .effective-permissions-summary { padding:15px 14px; }
  .effective-permissions-summary dl > div { grid-template-columns:1fr; gap:3px; }
  .access-editor-modal { width:100%; max-width:none; height:100%; max-height:none; border-radius:0; }
  .scope-picker-backdrop { align-items:flex-end; padding:0; }
  .scope-picker-modal { width:100%; max-height:88vh; border-radius:6px 6px 0 0; }
  .scope-picker-toolbar { grid-template-columns:1fr; }
  .scope-picker-footer { align-items:stretch; flex-direction:column; }
  .scope-picker-footer .action-row { width:100%; }
  .scope-picker-footer button { flex:1 1 auto; }

  .security-access-table,
  .security-access-table thead,
  .security-access-table tbody,
  .security-access-table tr,
  .security-access-table th,
  .security-access-table td { display:block; width:100%; }
  .security-access-table { min-width:0; }
  .security-access-table thead { display:none; }
  .security-access-table tbody { padding:8px; }
  .security-access-table tr { margin-bottom:10px; padding:12px; border:1px solid var(--border); border-radius:6px; background:#fff; }
  .security-access-table td { padding:5px 0; border:0; min-width:0; }
  .security-access-table td::before { display:block; color:var(--muted); font-size:10px; font-weight:800; text-transform:uppercase; }
  .security-access-table td:nth-child(1)::before { content:"Nombre"; }
  .security-access-table td:nth-child(2)::before { content:"Email"; }
  .security-access-table td:nth-child(3)::before { content:"Categorias"; }
  .security-access-table td:nth-child(4)::before { content:"Alcance"; }
  .security-access-table td:nth-child(5)::before { content:"Establecimientos"; }
  .security-access-table td:nth-child(6)::before { content:"Estado"; }
  .security-access-table td:nth-child(7)::before { content:"Ultima conexion"; }
  .security-access-table td:nth-child(8)::before { content:"Acciones"; }
  .security-access-table .action-row { display:flex; min-width:0; flex-wrap:wrap; }
}

/* Assistant continuous-improvement workflow */
.training-toolbar { margin-bottom:14px; overflow:hidden; }
.training-toolbar > .panel-header { align-items:flex-start; }
.training-status-tabs { display:flex; gap:4px; overflow-x:auto; padding:0 16px; scrollbar-width:thin; }
.training-status-tabs .tab-button { flex:0 0 auto; white-space:nowrap; }
.training-filters {
  display:grid; grid-template-columns:minmax(220px,1.5fr) minmax(180px,1fr) minmax(150px,.7fr) auto;
  align-items:end; gap:12px; border-top:1px solid var(--border);
}
.training-filters > .muted { grid-column:1 / -1; }
.training-inbox { display:grid; gap:8px; }
.training-inbox-row {
  display:grid; grid-template-columns:minmax(0,1fr) auto; gap:16px; align-items:center;
  padding:0; border:1px solid var(--border); border-radius:7px; background:#fff;
}
.training-inbox-row:hover { border-color:#8db9c0; box-shadow:0 2px 8px rgba(16,54,62,.07); }
.training-inbox-main {
  display:grid; gap:6px; min-width:0; padding:15px 17px; border:0; background:transparent;
  color:inherit; text-align:left; cursor:pointer;
}
.training-inbox-title { font-size:14px; font-weight:800; overflow-wrap:anywhere; }
.training-inbox-status { display:grid; justify-items:end; gap:6px; padding:12px 16px 12px 0; }
.training-dialog { display:grid; gap:16px; }
.training-dialog-heading { display:flex; align-items:center; justify-content:space-between; gap:12px; }
.training-stepper { display:grid; grid-template-columns:repeat(6,minmax(0,1fr)); gap:5px; }
.training-step {
  display:flex; align-items:center; justify-content:center; gap:6px; min-height:38px; padding:7px 5px;
  border:1px solid var(--border); border-radius:6px; background:#f6f9fa; color:#53676d;
  font-size:11px; font-weight:750; cursor:pointer;
}
.training-step > span {
  display:grid; place-items:center; width:20px; height:20px; border-radius:50%;
  background:#dce8ea; color:#31545c; font-size:10px;
}
.training-step.is-active { border-color:#0b7285; background:#e8f5f6; color:#084d58; }
.training-step.is-active > span { background:#0b7285; color:#fff; }
.training-step-panel { display:grid; gap:16px; min-height:300px; }
.training-context-grid,
.training-test-summary,
.training-publication-summary {
  display:grid; grid-template-columns:repeat(3,minmax(0,1fr)); gap:1px;
  overflow:hidden; border:1px solid var(--border); border-radius:7px; background:var(--border);
}
.training-context-grid > div,
.training-test-summary > div,
.training-publication-summary > div { display:grid; gap:4px; min-width:0; padding:12px; background:#fff; }
.training-context-grid span,
.training-test-summary span,
.training-publication-summary span,
.training-message-compare article > span,
.training-before-after > div > span {
  color:var(--muted); font-size:10px; font-weight:850; text-transform:uppercase;
}
.training-context-grid strong,
.training-test-summary strong,
.training-publication-summary strong { overflow-wrap:anywhere; font-size:13px; }
.training-message-compare,
.training-before-after { display:grid; grid-template-columns:repeat(2,minmax(0,1fr)); gap:12px; }
.training-message-compare article,
.training-before-after > div {
  min-width:0; padding:14px; border:1px solid var(--border); border-radius:7px; background:#f8fafb;
}
.training-message-compare p,
.training-before-after p { margin:8px 0 0; white-space:pre-wrap; overflow-wrap:anywhere; line-height:1.5; }
.training-before-after textarea { width:100%; margin-top:8px; background:#fff; }
.training-issue-grid {
  display:grid; grid-template-columns:repeat(3,minmax(0,1fr)); gap:8px; margin:0; padding:14px;
  border:1px solid var(--border); border-radius:7px;
}
.training-issue-grid legend { padding:0 6px; font-size:12px; font-weight:850; }
.training-issue-grid label {
  display:flex; align-items:center; gap:8px; min-width:0; padding:9px 10px;
  border:1px solid #dce6e8; border-radius:6px; background:#f8fafb; font-size:12px; cursor:pointer;
}
.training-correction-form { display:grid; gap:16px; }
.training-audio-panel,
.training-diagnosis,
.training-proposal-card {
  display:grid; gap:14px; padding:15px; border:1px solid var(--border); border-radius:7px; background:#fff;
}
.panel-header.compact { min-height:0; padding:0; border:0; }
.training-recorder-controls { display:flex; align-items:center; gap:9px; flex-wrap:wrap; }
.training-recorder-controls > strong { min-width:48px; font-variant-numeric:tabular-nums; }
.training-audio-panel audio { width:100%; }
.training-upload-row { display:grid; grid-template-columns:minmax(0,1fr) auto; align-items:end; gap:10px; }
.training-upload-row input[type="file"] { min-width:0; }
.training-actions-end { display:flex; justify-content:flex-end; gap:9px; }
.training-actions-between { display:flex; justify-content:space-between; align-items:center; gap:10px; }
.training-proposal-list { display:grid; gap:12px; }
.training-publication-actions { display:flex; justify-content:flex-end; gap:8px; flex-wrap:wrap; }
.training-fact-list { display:grid; gap:1px; margin:0; overflow:hidden; border:1px solid var(--border); border-radius:6px; background:var(--border); }
.training-fact-list > div { display:grid; grid-template-columns:150px minmax(0,1fr); gap:10px; padding:9px 11px; background:#fff; }
.training-fact-list dt { color:var(--muted); font-size:11px; font-weight:750; }
.training-fact-list dd { margin:0; overflow-wrap:anywhere; }
.training-facts { margin:0; padding-left:20px; }
.training-correct-link { font-weight:750; }

@media (max-width:980px) {
  .training-stepper { grid-template-columns:repeat(3,minmax(0,1fr)); }
  .training-filters { grid-template-columns:repeat(2,minmax(0,1fr)); }
  .training-context-grid,
  .training-test-summary,
  .training-publication-summary { grid-template-columns:repeat(2,minmax(0,1fr)); }
}

@media (max-width:760px) {
  .training-toolbar > .panel-header,
  .training-dialog-heading,
  .training-actions-between { align-items:stretch; flex-direction:column; }
  .training-status-tabs { flex-wrap:wrap; overflow:visible; padding:0 12px 12px; }
  .training-status-tabs .tab-button { flex:1 1 auto; }
  .training-filters,
  .training-context-grid,
  .training-test-summary,
  .training-publication-summary,
  .training-message-compare,
  .training-before-after,
  .training-upload-row { grid-template-columns:1fr; }
  .training-inbox-row { grid-template-columns:1fr; gap:0; }
  .training-inbox-status { grid-template-columns:auto 1fr; align-items:center; justify-items:start; padding:0 15px 13px; }
  .training-stepper { grid-template-columns:repeat(2,minmax(0,1fr)); }
  .training-step { justify-content:flex-start; }
  .training-issue-grid { grid-template-columns:1fr; }
  .training-actions-end,
  .training-publication-actions { align-items:stretch; flex-direction:column; }
  .training-actions-end button,
  .training-actions-between button,
  .training-publication-actions button,
  .training-upload-row button { width:100%; }
  .training-fact-list > div { grid-template-columns:1fr; gap:3px; }
}

/* Conversations correction: viewport-owned, compact omnichannel workspace. */
.nav-icon,
.sidebar-collapse-toggle svg,
.composer-attach svg {
  width: 20px;
  height: 20px;
  flex: 0 0 auto;
  fill: none;
  stroke: currentColor;
  stroke-width: 1.8;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.nav-tooltip {
  display: none;
}

.finance-hub {
  display: grid;
  gap: 18px;
  margin-bottom: 16px;
  padding: 20px;
  border: 1px solid color-mix(in srgb, var(--primary) 22%, var(--line));
  border-radius: 14px;
  background:
    radial-gradient(circle at 100% 0, color-mix(in srgb, var(--primary) 12%, transparent), transparent 42%),
    var(--surface);
}

.finance-hub-heading {
  display: grid;
  grid-template-columns: minmax(220px, 0.7fr) minmax(320px, 1.3fr);
  align-items: end;
  gap: 22px;
}

.finance-hub-heading h2,
.finance-hub-section-heading h3 {
  margin: 0;
}

.finance-hub-heading > p,
.finance-hub-section-heading p {
  margin: 0;
  color: var(--muted);
  line-height: 1.5;
}

.finance-hub-section {
  display: grid;
  gap: 10px;
}

.finance-hub-section-heading {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 16px;
}

.finance-hub-section-heading h3 {
  font-size: 15px;
}

.finance-hub-section-heading p {
  font-size: 12px;
  text-align: right;
}

.finance-hub-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 10px;
}

.finance-hub-card {
  display: grid;
  grid-template-columns: 28px minmax(0, 1fr) auto;
  align-items: center;
  gap: 11px;
  min-height: 82px;
  padding: 13px;
  border: 1px solid var(--line);
  border-radius: 11px;
  background: var(--surface);
  color: var(--ink);
  text-align: left;
  transition: border-color 150ms ease, box-shadow 150ms ease, transform 150ms ease;
}

.finance-hub-card:hover,
.finance-hub-card:focus-visible {
  border-color: color-mix(in srgb, var(--primary) 62%, var(--line));
  box-shadow: 0 8px 24px color-mix(in srgb, var(--primary) 12%, transparent);
  transform: translateY(-1px);
}

.finance-hub-card .nav-icon {
  width: 26px;
  height: 26px;
  color: var(--primary);
}

.finance-hub-card > span:not(.finance-hub-arrow) {
  display: grid;
  gap: 4px;
}

.finance-hub-card strong {
  font-size: 13px;
}

.finance-hub-card small {
  color: var(--muted);
  line-height: 1.35;
}

.finance-hub-arrow {
  color: var(--primary);
  font-size: 18px;
}

.sidebar-collapse-toggle {
  position: sticky;
  bottom: 0;
  display: grid;
  place-items: center;
  width: 100%;
  min-height: 38px;
  margin-top: 12px;
  border: 1px solid var(--line);
  border-radius: 7px;
  background: #fff;
  color: var(--muted);
}

.app-shell.is-conversations {
  height: 100dvh;
  min-height: 0;
  overflow: hidden;
  grid-template-columns: 272px minmax(0, 1fr);
}

.app-shell.is-conversations.is-sidebar-collapsed {
  grid-template-columns: 64px minmax(0, 1fr);
}

.app-shell.is-conversations .main-shell {
  height: 100dvh;
  min-height: 0;
  overflow: hidden;
  grid-template-rows: auto minmax(0, 1fr);
}

.app-shell.is-conversations .content {
  height: auto;
  min-width: 0;
  min-height: 0;
  overflow: hidden;
  padding: 10px;
}

.app-shell.is-conversations.is-sidebar-collapsed .sidebar {
  width: 64px;
  min-width: 64px;
  padding: 12px 8px;
  overflow-x: hidden;
}

.app-shell.is-conversations.is-sidebar-collapsed .sidebar .brand-lockup {
  justify-content: center;
  margin-bottom: 10px;
  padding: 0;
}

.app-shell.is-conversations.is-sidebar-collapsed .sidebar .brand-logo {
  width: 38px;
  height: 38px;
  object-fit: cover;
  object-position: left;
  border-radius: 8px;
}

.app-shell.is-conversations.is-sidebar-collapsed .sidebar .brand-wordmark {
  display: none;
}

.app-shell.is-conversations.is-sidebar-collapsed .sidebar .brand-logo-compact {
  display: block;
}

.reservation-gateway-select {
  min-width: 168px;
  max-width: 210px;
  padding: 7px 30px 7px 9px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
  color: var(--text);
  font: inherit;
}

.reservation-alert-section {
  margin-top: 14px;
}

.reservation-alert-create-panel {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  margin-top: 14px;
  padding: 18px;
}

.reservation-alert-create-panel h2,
.reservation-alert-create-panel p {
  margin: 0;
}

.reservation-alert-create-panel p {
  margin-top: 5px;
  color: var(--muted);
}

.reservation-alert-list {
  display: grid;
  gap: 10px;
  padding: 14px 18px 18px;
}

.reservation-alert-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
  gap: 18px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: #fff;
}

.reservation-alert-row h3,
.reservation-alert-row p {
  margin: 4px 0;
}

.reservation-alert-row-actions {
  display: flex;
  flex-wrap: wrap;
  justify-content: flex-end;
  gap: 8px;
  max-width: 420px;
}

.reservation-alert-row-actions a {
  text-decoration: none;
}

.reservation-alert-comment {
  margin-top: 10px;
  padding: 10px 12px;
  border-left: 3px solid var(--brand-2);
  border-radius: 6px;
  background: var(--brand-soft);
  white-space: pre-wrap;
}

.reservation-alert-schedule {
  display: inline-flex;
  margin-top: 7px;
  padding: 6px 9px;
  border-radius: 8px;
  background: #eef8fa;
  color: var(--brand-dark);
  font-weight: 750;
  line-height: 1.35;
}

.reservation-alert-status-panel {
  display: grid;
  justify-items: start;
  gap: 10px;
  margin-top: 14px;
  padding: 24px;
}

.reservation-alert-status-panel h2,
.reservation-alert-status-panel p {
  margin: 0;
}

.reservation-alert-error {
  border-color: #e6b6b6;
  background: #fff8f8;
}

.reservation-alert-refresh-error,
.reservation-alert-refreshing {
  margin: 14px 0;
  padding: 10px 12px;
  border-radius: 9px;
}

.reservation-alert-refresh-error {
  border: 1px solid #e6b6b6;
  background: #fff8f8;
}

.reservation-alert-refreshing {
  background: var(--brand-soft);
  color: var(--brand-dark);
}

.reservation-alert-popup-detail p {
  margin: 6px 0;
}

@media (max-width: 760px) {
  .reservation-alert-create-panel {
    align-items: stretch;
    flex-direction: column;
  }

  .reservation-alert-create-panel .primary-button {
    width: 100%;
  }

  .reservation-alert-row {
    grid-template-columns: 1fr;
  }

  .reservation-alert-row-actions {
    justify-content: stretch;
    max-width: none;
  }

  .reservation-alert-row-actions > * {
    flex: 1 1 100%;
    text-align: center;
  }
}

.app-shell.is-conversations.is-sidebar-collapsed .sidebar .brand-lockup > div,
.app-shell.is-conversations.is-sidebar-collapsed .nav-heading,
.app-shell.is-conversations.is-sidebar-collapsed .nav-label,
.app-shell.is-conversations.is-sidebar-collapsed .nav-count {
  display: none;
}

.app-shell.is-conversations.is-sidebar-collapsed .nav-section {
  margin-top: 6px;
}

.app-shell.is-conversations.is-sidebar-collapsed .nav-section + .nav-section {
  padding-top: 6px;
  border-top: 1px solid color-mix(in srgb, var(--line) 76%, transparent);
}

.app-shell.is-conversations.is-sidebar-collapsed .nav-button {
  justify-content: center;
  min-height: 42px;
  padding: 9px;
}

@media (min-width: 821px) {
  .app-shell.is-conversations.is-sidebar-collapsed .nav-button:hover .nav-tooltip,
  .app-shell.is-conversations.is-sidebar-collapsed .nav-button:focus-visible .nav-tooltip {
    position: fixed;
    left: 70px;
    z-index: 1000;
    display: block;
    width: max-content;
    max-width: 240px;
    padding: 7px 9px;
    border: 1px solid var(--line);
    border-radius: 7px;
    background: var(--ink);
    color: #fff;
    font-size: 11px;
    font-weight: 700;
    line-height: 1.2;
    white-space: nowrap;
    pointer-events: none;
    box-shadow: 0 8px 20px rgba(15, 38, 46, 0.2);
  }
}

@media (max-width: 980px) {
  .finance-hub-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 680px) {
  .finance-hub {
    padding: 14px;
  }

  .finance-hub-heading,
  .finance-hub-grid {
    grid-template-columns: 1fr;
  }

  .finance-hub-section-heading {
    display: grid;
  }

  .finance-hub-section-heading p {
    text-align: left;
  }
}

.conversation-screen,
.conversation-workspace-main,
.conversation-layout,
.conversation-list,
.conversation-list .panel-body,
.chat-panel,
.chat-thread,
.conversation-right-panel,
.conversation-right-body {
  min-width: 0;
  min-height: 0;
}

.conversation-attention-card {
  display: grid;
  gap: 10px;
  padding: 12px;
  border-bottom: 1px solid var(--line);
  background: color-mix(in srgb, var(--warning) 9%, var(--surface));
}

.conversation-attention-card > div:first-child {
  display: grid;
  gap: 5px;
}

.conversation-attention-card p {
  margin: 0;
  color: var(--muted);
  font-size: 12px;
}

.conversation-attention-actions {
  display: flex;
  gap: 6px;
  flex-wrap: wrap;
}

.conversation-attention-actions button {
  min-height: 32px;
  font-size: 12px;
}

.conversation-screen {
  display: grid;
  grid-template-columns: 188px minmax(0, 1fr);
  gap: 10px;
  height: 100%;
  overflow: hidden;
}

.conversation-workspace-main {
  display: grid;
  grid-template-rows: auto minmax(0, 1fr);
  gap: 8px;
  overflow: hidden;
}

.conversation-context-menu {
  display: grid;
  grid-template-rows: auto minmax(0, 1fr);
  height: 100%;
  overflow: hidden;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
}

.conversation-context-menu-heading {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 12px;
  border-bottom: 1px solid var(--line);
}

.conversation-context-menu-heading button {
  display: none;
  border: 0;
  background: transparent;
  color: var(--muted);
  font-size: 22px;
}

.conversation-context-menu nav {
  min-height: 0;
  overflow-y: auto;
  padding: 6px;
}

.conversation-context-menu nav button {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  width: 100%;
  min-height: 38px;
  border: 0;
  border-radius: 6px;
  padding: 8px 9px;
  background: transparent;
  color: var(--text);
  text-align: left;
  font-size: 12px;
  font-weight: 720;
}

.conversation-context-menu nav button:hover,
.conversation-context-menu nav button.is-active {
  background: var(--brand-soft);
  color: var(--brand);
}

.conversation-context-menu nav strong {
  display: grid;
  place-items: center;
  min-width: 20px;
  min-height: 20px;
  border-radius: 999px;
  background: #edf4f4;
  font-size: 10px;
}

.conversation-categories-trigger,
.conversation-categories-backdrop {
  display: none;
}

.conversation-inbox-toolbar {
  min-width: 0;
  padding: 7px 9px;
}

.conversation-layout,
.conversation-layout.copilot-open,
.conversation-layout.copilot-closed {
  display: grid;
  grid-template-columns: minmax(260px, 300px) minmax(0, 1fr) minmax(280px, 300px);
  align-items: stretch;
  gap: 8px;
  height: 100%;
  min-height: 0;
  overflow: hidden;
}

.conversation-list,
.chat-panel,
.conversation-right-panel {
  height: 100%;
  min-height: 0;
  overflow: hidden;
}

.conversation-list {
  grid-template-rows: auto minmax(0, 1fr);
}

.conversation-list .panel-body,
.chat-thread,
.conversation-right-body {
  overflow-y: auto;
  overscroll-behavior: contain;
}

.conversation-item {
  display: grid;
  gap: 6px;
  min-height: 78px;
  max-height: 100px;
  padding: 9px 10px;
  overflow: hidden;
}

.conversation-item.is-active {
  max-height: 130px;
}

.conversation-item-heading {
  grid-template-columns: 38px 24px minmax(0, 1fr);
  gap: 8px;
}

.conversation-avatar {
  position: relative;
  display: grid;
  place-items: center;
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: #dfecef;
  color: #315761;
  font-size: 11px;
  font-weight: 820;
}

.conversation-item-heading > .conversation-channel,
.funnel-card-heading > .conversation-channel {
  align-self: end;
  display: grid;
  place-items: center;
  padding: 0;
  border: 1px solid var(--line);
  border-radius: 7px;
  background: #fff;
}

.conversation-channel-logo {
  display: block;
  width: 22px;
  height: 22px;
  object-fit: contain;
}

.conversation-preview {
  display: -webkit-box;
  margin-top: 3px;
  overflow: hidden;
  white-space: normal;
  overflow-wrap: anywhere;
  -webkit-box-orient: vertical;
  -webkit-line-clamp: 3;
  line-clamp: 3;
  max-height: calc(1.35em * 3);
  text-overflow: clip;
}

.conversation-item.is-active .conversation-preview {
  -webkit-line-clamp: 5;
  line-clamp: 5;
  max-height: calc(1.35em * 5);
}

.conversation-item-meta {
  gap: 5px;
  padding-left: 70px;
  overflow: hidden;
  white-space: nowrap;
}

.conversation-lifecycle-chip,
.conversation-reservation-code,
.conversation-bot-status {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  min-width: 0;
  border-radius: 999px;
  padding: 3px 6px;
  font-size: 9px;
  font-weight: 800;
  line-height: 1.2;
}

.conversation-lifecycle-chip,
.conversation-reservation-code {
  background: #eef4f5;
  color: #3e5d64;
}

.conversation-bot-status {
  overflow: hidden;
  text-overflow: ellipsis;
}

.conversation-bot-status i {
  width: 7px;
  height: 7px;
  flex: 0 0 auto;
  border-radius: 50%;
  background: currentColor;
}

.conversation-bot-status.tone-good { background: var(--good-soft); color: var(--good); }
.conversation-bot-status.tone-warn { background: var(--warn-soft); color: #8b5a00; }
.conversation-bot-status.tone-danger { background: var(--danger-soft); color: var(--danger); }

.chat-panel {
  display: grid;
  grid-template-rows: auto auto auto minmax(0, 1fr) auto;
}

.conversation-languagebar {
  justify-content: flex-start;
  flex-wrap: nowrap;
  gap: 8px;
  padding: 6px 10px;
  overflow-x: auto;
  scrollbar-width: none;
}

.conversation-languagebar::-webkit-scrollbar {
  display: none;
}

.conversation-languagebar > *,
.conversation-languagebar button,
.conversation-languagebar select {
  flex: 0 0 auto;
  white-space: nowrap;
}

.conversation-languagebar .compact-field {
  display: flex;
  align-items: center;
  gap: 6px;
}

.conversation-workspace-strip {
  align-items: center;
  min-width: 0;
  padding: 6px 10px;
}

.conversation-operational-context {
  display: grid;
  gap: 5px;
  min-width: 0;
}

.conversation-operational-chips {
  display: flex;
  align-items: center;
  gap: 5px;
  min-width: 0;
  overflow-x: auto;
  scrollbar-width: none;
}

.conversation-operational-chips::-webkit-scrollbar { display: none; }

.conversation-workspace-strip .conversation-operational-chips span,
.context-chip {
  flex: 0 0 auto;
  border-radius: 999px;
  padding: 3px 7px;
  background: #eaf2f4;
  color: #315761;
  font-size: 9px;
  font-weight: 800;
  text-transform: none;
}

.conversation-workspace-strip .conversation-channel {
  flex: 0 0 auto;
  font-size: 10px;
}

.conversation-workspace-strip .conversation-channel-logo {
  width: 18px;
  height: 18px;
}

.conversation-operational-details {
  overflow: hidden;
  color: var(--muted);
  font-size: 11px;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.chat-thread {
  display: flex;
  flex-direction: column;
  gap: 8px;
  height: auto;
  padding: 12px;
}

.message-row {
  display: flex;
  flex: 0 0 auto;
  align-items: flex-start;
  width: 100%;
  min-width: 0;
  min-height: 0;
}

.message-row.message-bot,
.message-row.message-human,
.message-row.message-automation {
  justify-content: flex-end;
}

.message-row.message-system {
  justify-content: center;
}

.message-bubble,
.message-bubble.message,
.message-bubble.message.guest,
.message-bubble.message.bot,
.message-bubble.message.human,
.message-bubble.message.automation,
.message-bubble.message.system {
  display: block;
  align-self: flex-start;
  flex: 0 1 auto;
  width: fit-content;
  max-width: 72%;
  min-width: 0;
  min-height: 0;
  height: auto;
  margin: 0;
  padding: 9px 12px;
  overflow: visible;
  white-space: normal;
  overflow-wrap: anywhere;
}

.message-bubble.message.bot,
.message-bubble.message.human,
.message-bubble.message.automation {
  margin-left: 0;
}

.message-bubble.message.system {
  background: #edf2f4;
  border: 0;
  color: var(--muted);
}

.message-text {
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}

.message-meta {
  justify-content: flex-start;
  gap: 7px;
  margin-bottom: 3px;
  font-size: 10px;
}

.message-footer {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 4px;
  font-size: 9px;
}

.composer {
  position: sticky;
  bottom: 0;
  z-index: 2;
  gap: 6px;
  padding: 8px 10px;
}

.composer-heading {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
}

.composer-heading select {
  min-height: 30px;
  padding: 4px 8px;
}

.composer-row {
  display: flex;
  align-items: flex-end;
  gap: 7px;
  min-width: 0;
}

.composer-row #manual-reply {
  flex: 1 1 auto;
  width: auto;
  min-width: 0;
  min-height: 42px;
  max-height: 132px;
  height: 42px;
  padding: 10px 11px;
  resize: none;
}

.composer-row .composer-actions {
  flex: 0 0 auto;
  flex-wrap: nowrap;
}

.composer-row .composer-actions button {
  min-height: 42px;
  padding: 8px 10px;
}

.composer-attach {
  display: grid;
  place-items: center;
  width: 42px;
  height: 42px;
  flex: 0 0 auto;
  border: 1px solid var(--line);
  border-radius: 7px;
  background: #fff;
  color: var(--muted);
}

.composer-preview-block {
  display: grid;
  gap: 4px;
}

.composer-preview-block textarea {
  min-height: 58px;
  max-height: 132px;
}

.conversation-right-panel {
  display: grid;
  grid-template-rows: auto minmax(0, 1fr);
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
}

.conversation-right-content {
  display: flex;
  flex-direction: column;
  min-width: 0;
  min-height: 0;
  overflow-y: auto;
  overscroll-behavior: contain;
  scrollbar-gutter: stable;
}

.conversation-right-content > .conversation-right-body {
  flex: 0 0 auto;
  min-height: auto;
  overflow: visible;
}

.conversation-right-content > .conversation-attention-card {
  position: static;
  flex: 0 0 auto;
}

.conversation-right-heading {
  display: flex;
  align-items: center;
  border-bottom: 1px solid var(--line);
}

.conversation-right-tabs {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  flex: 1;
}

.conversation-right-tabs button {
  min-height: 42px;
  border: 0;
  border-bottom: 2px solid transparent;
  background: transparent;
  color: var(--muted);
  font-size: 11px;
  font-weight: 800;
}

.conversation-right-tabs button.is-active {
  border-bottom-color: var(--brand);
  color: var(--brand);
}

.conversation-right-close {
  display: none;
  border: 0;
  background: transparent;
  color: var(--muted);
  font-size: 22px;
}

.conversation-right-body {
  overflow-y: auto;
}

.conversation-contact-heading {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  padding: 10px 12px;
  border-bottom: 1px solid var(--line);
}

.conversation-contact-heading button {
  min-height: 34px;
  padding: 6px 10px;
}

.conversation-contact-form {
  display: grid;
  gap: 10px;
  padding: 12px;
}

.conversation-contact-form label,
.conversation-contact-phone {
  display: grid;
  gap: 4px;
}

.conversation-contact-form label > span,
.conversation-contact-phone > span,
.conversation-contact-phone small {
  color: var(--muted);
  font-size: 11px;
  font-weight: 700;
}

.conversation-contact-form input,
.conversation-contact-form select {
  width: 100%;
  min-width: 0;
  min-height: 38px;
}

.conversation-right-panel .conversation-context-facts {
  grid-template-columns: 1fr;
}

.right-lifecycle,
.receipt-suggestion {
  display: grid;
  gap: 4px;
  padding: 12px;
  border-bottom: 1px solid var(--line);
}

.right-lifecycle span,
.receipt-suggestion span,
.receipt-suggestion p {
  color: var(--muted);
  font-size: 11px;
}

.receipt-suggestion ul {
  display: grid;
  gap: 4px;
  margin: 4px 0;
  padding-left: 18px;
  font-size: 11px;
}

.receipt-review-actions {
  display: grid;
  gap: 6px;
}

.conversation-right-panel .conversation-copilot {
  position: static;
  display: block;
  width: 100%;
  min-height: 0;
  max-height: none;
  border: 0;
  box-shadow: none;
  transform: none;
}

.conversation-right-panel .copilot-collapsed-toggle,
.conversation-right-panel .copilot-close,
.conversation-right-panel .conversation-copilot > .panel-header {
  display: none;
}

.conversation-right-panel .copilot-expanded-content {
  display: block !important;
}

.conversation-right-panel .copilot-body {
  max-height: none;
  overflow: visible;
  padding: 10px;
}

.conversation-right-backdrop {
  display: none;
}

@media (max-width: 1180px) {
  .conversation-screen {
    grid-template-columns: minmax(0, 1fr);
  }

  .conversation-categories-trigger {
    display: inline-flex;
  }

  .conversation-context-menu {
    position: fixed;
    inset: 72px auto 0 64px;
    z-index: 52;
    width: min(260px, calc(100vw - 64px));
    height: auto;
    border-radius: 0 8px 8px 0;
    box-shadow: var(--shadow);
    transform: translateX(calc(-100% - 64px));
    transition: transform 180ms ease;
  }

  .conversation-context-menu.is-open {
    transform: translateX(0);
  }

  .conversation-context-menu-heading button {
    display: block;
  }

  .conversation-categories-backdrop,
  .conversation-right-backdrop {
    position: fixed;
    inset: 0;
    z-index: 51;
    display: block;
    border: 0;
    background: rgba(16, 37, 43, 0.34);
  }

  .conversation-layout,
  .conversation-layout.copilot-open,
  .conversation-layout.copilot-closed {
    grid-template-columns: minmax(250px, 290px) minmax(0, 1fr);
  }

  .conversation-right-panel {
    position: fixed;
    inset: 0 0 0 auto;
    z-index: 53;
    width: min(360px, 94vw);
    height: 100dvh;
    border-radius: 0;
    box-shadow: var(--shadow);
    transform: translateX(104%);
    transition: transform 180ms ease;
  }

  .conversation-right-panel.is-open {
    transform: translateX(0);
  }

  .conversation-right-close {
    display: block;
  }
}

@media (max-width: 820px) {
  .app-shell.is-conversations,
  .app-shell.is-conversations.is-sidebar-collapsed {
    grid-template-columns: minmax(0, 1fr);
  }

  .app-shell.is-conversations.is-sidebar-collapsed .sidebar {
    width: min(86vw, 310px);
    min-width: 0;
    padding: 18px 14px 20px;
  }

  .app-shell.is-conversations.is-sidebar-collapsed .sidebar .brand-lockup > div,
  .app-shell.is-conversations.is-sidebar-collapsed .nav-heading,
  .app-shell.is-conversations.is-sidebar-collapsed .nav-label,
  .app-shell.is-conversations.is-sidebar-collapsed .nav-count {
    display: initial;
  }

  .app-shell.is-conversations.is-sidebar-collapsed .sidebar .brand-wordmark {
    display: block;
  }

  .app-shell.is-conversations.is-sidebar-collapsed .sidebar .brand-logo-compact {
    display: none;
  }

  .app-shell.is-conversations.is-sidebar-collapsed .nav-button {
    justify-content: space-between;
  }

  .app-shell.is-conversations .content {
    padding: 8px;
  }

  .conversation-context-menu {
    left: 0;
  }

  .conversation-inbox-toolbar {
    max-height: 138px;
    overflow-y: auto;
  }

  .conversation-layout,
  .conversation-layout.copilot-open,
  .conversation-layout.copilot-closed {
    grid-template-columns: minmax(220px, 260px) minmax(0, 1fr);
  }

  .conversation-languagebar {
    align-items: center;
    flex-direction: row;
  }

  .conversation-workspace-strip {
    align-items: center;
    flex-direction: row;
  }

  .conversation-workspace-actions {
    display: none;
  }

  .conversation-bot-inline-action {
    display: inline-flex;
  }

  .conversation-list,
  .chat-panel {
    height: 100%;
    min-height: 0;
  }

  .chat-thread {
    flex: initial;
    height: auto;
  }
}

@media (max-width: 640px) {
  .app-shell.is-conversations .topbar {
    min-height: 58px;
  }

  .app-shell.is-conversations .page-title p,
  .app-shell.is-conversations .topbar-actions .badge,
  .app-shell.is-conversations .topbar-actions .ghost-button {
    display: none;
  }

  .conversation-inbox-toolbar {
    max-height: 116px;
  }

  .conversation-layout,
  .conversation-layout.copilot-open,
  .conversation-layout.copilot-closed {
    grid-template-columns: minmax(0, 1fr);
    grid-template-rows: minmax(150px, 30%) minmax(0, 1fr);
  }

  .conversation-list .panel-header {
    display: none;
  }

  .conversation-list .panel-body {
    max-height: none;
  }

  .conversation-chat-header {
    align-items: flex-start;
    flex-direction: row;
  }

  .conversation-chat-header .tag-row .conversation-channel,
  .conversation-chat-header .tag-row > .ghost-button:first-of-type {
    display: none;
  }

  .conversation-languagebar .conversation-toggle,
  .conversation-languagebar > .ghost-button,
  .conversation-languagebar > .badge {
    display: none;
  }

  .conversation-workspace-strip {
    padding: 5px 8px;
  }

  .conversation-operational-details {
    display: -webkit-box;
    overflow: hidden;
    white-space: normal;
    -webkit-box-orient: vertical;
    -webkit-line-clamp: 2;
    line-clamp: 2;
  }

  .message-bubble,
  .message-bubble.message {
    max-width: 86%;
  }

  .composer-heading {
    align-items: center;
    flex-direction: row;
  }

  .composer-row {
    align-items: stretch;
  }

  .composer-row .composer-actions {
    display: grid;
    gap: 4px;
  }

  .composer-row .composer-actions button {
    min-height: 30px;
    padding: 4px 7px;
    font-size: 10px;
  }

  .composer-attach {
    display: none;
  }
}

/* Cancellation policy controls and owner-facing finance workspace. */
.cancellation-policy-control {
  display: grid;
  align-items: start;
  gap: 6px;
  min-width: 150px;
}

.reservation-cancellation-policy-select {
  width: 100%;
  min-width: 142px;
  max-width: 190px;
  min-height: 34px;
  padding: 5px 26px 5px 8px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
  color: var(--ink);
  font: inherit;
}

.reservation-cancellation-policy-select:disabled {
  color: var(--muted);
  background: var(--surface-soft);
  cursor: not-allowed;
}

.cancellation-policy-warning {
  width: fit-content;
  max-width: 180px;
  white-space: normal;
}

.mobile-reservation-policy {
  display: grid;
  gap: 6px;
  margin-top: 8px;
}

.reservation-financial-composition {
  display: grid;
  gap: 10px;
  margin-top: 14px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 10px;
  background: var(--surface-soft);
}

.reservation-payment-selection {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: var(--surface-soft, #f7fafb);
}

@media (max-width: 720px) {
  .reservation-payment-selection {
    grid-template-columns: 1fr;
  }
}

.reservation-financial-composition h4 {
  margin: 0;
}

.owner-financial-body,
.owner-currency-card,
.owner-reservations-section {
  display: grid;
  gap: 16px;
}

.owner-financial-selector {
  max-width: 440px;
}

.owner-currency-grid,
.owner-financial-forms {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(320px, 1fr));
  gap: 16px;
}

.owner-currency-card {
  padding: 16px;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: #fff;
}

.owner-currency-heading,
.owner-reservations-heading {
  display: flex;
  align-items: start;
  justify-content: space-between;
  gap: 12px;
}

.owner-currency-heading h3,
.owner-reservations-heading h3,
.owner-reservations-heading p {
  margin: 0;
}

.owner-financial-metrics {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
  margin: 0;
}

.owner-financial-metrics > div {
  min-width: 0;
  padding: 10px;
  border-radius: 8px;
  background: var(--surface-soft);
}

.owner-financial-metrics dt {
  color: var(--muted);
  font-size: 0.78rem;
}

.owner-financial-metrics dd {
  margin: 4px 0 0;
  font-weight: 750;
  overflow-wrap: anywhere;
}

.owner-financial-forms .compact-operation-form {
  align-content: start;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: var(--surface-soft);
}

.owner-form-wide {
  grid-column: 1 / -1;
}

.owner-reservations-table {
  min-width: 1080px;
}

@media (max-width: 720px) {
  .owner-currency-grid,
  .owner-financial-forms,
  .owner-financial-metrics {
    grid-template-columns: 1fr;
  }

  .owner-currency-heading,
  .owner-reservations-heading {
    display: grid;
  }

  .reservation-cancellation-policy-select {
    max-width: none;
  }
}

/* Omnichannel connections: connection and automation are two explicit states. */
.channel-integrations-intro {
  margin-bottom: 14px;
}

.channel-integrations-intro .panel-header,
.email-inquiry-template-panel .panel-header {
  gap: 16px;
}

.channel-integrations-note {
  padding-block: 12px;
}

.channel-integrations-error {
  margin-bottom: 14px;
}

.channel-integration-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 14px;
  align-items: start;
  margin-bottom: 14px;
}

.channel-integration-card {
  display: grid;
  gap: 14px;
  min-width: 0;
  padding: 18px;
}

.channel-integration-card-heading {
  display: flex;
  gap: 10px;
  align-items: center;
  justify-content: space-between;
}

.stays-messaging-card {
  grid-column: span 2;
}

.stays-messaging-card .channel-integration-card-heading {
  align-items: flex-start;
}

.stays-messaging-card .channel-integration-card-heading p {
  max-width: 720px;
  margin: 5px 0 0;
}

.stays-connection-diagnostics {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 8px;
  margin: 0;
}

.stays-connection-diagnostics > div {
  display: grid;
  gap: 3px;
  min-width: 0;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: 10px;
  background: var(--surface-2);
}

.stays-connection-diagnostics dt {
  color: var(--muted);
  font-size: 10px;
  font-weight: 760;
  text-transform: uppercase;
}

.stays-connection-diagnostics dd {
  margin: 0;
  overflow-wrap: anywhere;
  font-weight: 760;
}

.stays-admin-error,
.stays-observed-origins,
.stays-auto-reply-note,
.stays-subchannel p {
  margin: 0;
}

.stays-subchannel-list {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 10px;
}

.stays-subchannel {
  display: grid;
  align-content: start;
  gap: 10px;
  min-width: 0;
  padding: 12px;
  border: 1px solid var(--line);
  border-left: 4px solid #a9b7ba;
  border-radius: 11px;
  background: #fff;
}

.stays-subchannel.is-detected {
  border-left-color: var(--warn);
}

.stays-subchannel.is-readable {
  border-left-color: var(--brand);
}

.stays-subchannel.is-operational {
  border-left-color: var(--good);
}

.stays-subchannel.is-error {
  border-left-color: var(--danger);
}

.stays-subchannel-heading {
  display: flex;
  gap: 8px;
  align-items: flex-start;
  justify-content: space-between;
}

.stays-subchannel-heading > div {
  display: grid;
  gap: 3px;
  min-width: 0;
}

.stays-subchannel-heading small {
  color: var(--muted);
  line-height: 1.25;
}

.stays-capabilities {
  display: flex;
  flex-wrap: wrap;
  gap: 5px;
}

.stays-capabilities span {
  padding: 3px 6px;
  border-radius: 999px;
  background: var(--surface-2);
  color: var(--muted);
  font-size: 10px;
  font-weight: 720;
}

.stays-channel-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
  margin-top: auto;
}

.stays-channel-error {
  color: var(--danger);
  font-size: 11px;
  font-weight: 700;
}

.finance-integration-grid {
  grid-template-columns: minmax(0, 760px);
}

.finance-integration-card {
  width: 100%;
}

.finance-sync-hour-field,
.finance-origin-fallback,
.finance-sync-summary {
  margin: 0;
}

.finance-sync-hour-field small {
  color: var(--muted);
}

.channel-connection-list {
  display: grid;
  gap: 9px;
}

.channel-connection-button {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  gap: 10px;
  align-items: center;
  width: 100%;
  min-width: 0;
  padding: 10px 11px;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: #fff;
  color: var(--ink);
  text-align: left;
  cursor: pointer;
}

.channel-connection-button:hover:not(:disabled) {
  border-color: var(--brand);
  box-shadow: 0 2px 8px rgba(13, 91, 101, 0.1);
}

.channel-connection-button:focus-visible {
  outline: 3px solid rgba(9, 128, 145, 0.22);
  outline-offset: 2px;
}

.channel-connection-button:disabled {
  cursor: not-allowed;
  opacity: 0.72;
}

.channel-connection-dot {
  width: 11px;
  height: 11px;
  border-radius: 50%;
  background: var(--danger);
  box-shadow: 0 0 0 4px rgba(184, 45, 37, 0.1);
}

.channel-connection-button.is-connected .channel-connection-dot {
  background: var(--good);
  box-shadow: 0 0 0 4px rgba(20, 126, 91, 0.12);
}

.channel-connection-copy {
  display: grid;
  gap: 2px;
  min-width: 0;
}

.channel-connection-copy small {
  color: var(--muted);
  line-height: 1.25;
}

.channel-name {
  color: var(--danger);
}

.channel-connection-button.is-connected .channel-name {
  color: var(--good);
}

.channel-automation-switch {
  position: relative;
  width: 38px;
  height: 22px;
  border-radius: 999px;
  background: #cad5d8;
  transition: background 160ms ease;
}

.channel-automation-switch span {
  position: absolute;
  top: 3px;
  left: 3px;
  width: 16px;
  height: 16px;
  border-radius: 50%;
  background: #fff;
  box-shadow: 0 1px 3px rgba(15, 42, 47, 0.25);
  transition: transform 160ms ease;
}

.channel-connection-button.is-automatic .channel-automation-switch {
  background: var(--good);
}

.channel-connection-button.is-automatic .channel-automation-switch span {
  transform: translateX(16px);
}

.channel-source-list {
  display: grid;
  gap: 8px;
  padding-top: 13px;
  border-top: 1px solid var(--line);
}

.email-inquiry-template-panel {
  margin-bottom: 18px;
}

.email-inquiry-template-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(320px, 0.9fr);
  gap: 20px;
  align-items: start;
}

.email-inquiry-template-editor,
.email-inquiry-template-preview {
  display: grid;
  gap: 14px;
  min-width: 0;
}

.email-inquiry-template-editor textarea {
  min-height: 430px;
  resize: vertical;
}

.email-template-variables code {
  padding: 4px 7px;
  border-radius: 6px;
  background: var(--surface-2);
  color: var(--brand);
}

.email-inquiry-template-preview {
  padding: 18px;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: var(--surface-2);
}

.email-inquiry-template-preview h3 {
  margin: 0;
}

.email-inquiry-template-preview pre {
  max-height: 620px;
  margin: 0;
  overflow: auto;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
  font: inherit;
  line-height: 1.5;
}

@media (max-width: 1180px) {
  .channel-integration-grid {
    grid-template-columns: 1fr;
  }

  .stays-messaging-card {
    grid-column: auto;
  }

  .stays-connection-diagnostics {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .email-inquiry-template-grid {
    grid-template-columns: 1fr;
  }

  .email-inquiry-template-editor textarea {
    min-height: 330px;
  }
}

@media (max-width: 640px) {
  .channel-integrations-intro .panel-header,
  .email-inquiry-template-panel .panel-header {
    align-items: stretch;
  }

  .channel-integration-card {
    padding: 14px;
  }

  .channel-integration-card-heading {
    align-items: flex-start;
  }

  .stays-connection-diagnostics,
  .stays-subchannel-list {
    grid-template-columns: 1fr;
  }

  .email-inquiry-template-grid {
    padding: 14px;
  }

  .email-inquiry-template-editor textarea {
    min-height: 290px;
  }
}

/* Master operations redesign: conversation-first workspace and on-demand drawers. */
.conversation-screen {
  grid-template-columns: 176px minmax(0, 1fr);
}

.conversation-screen.is-categories-collapsed {
  grid-template-columns: minmax(0, 1fr);
}

.conversation-screen.is-categories-collapsed > .conversation-context-menu {
  display: none;
}

.conversation-screen.is-categories-collapsed .conversation-categories-trigger {
  display: inline-flex;
}

.conversation-category-collapse-desktop {
  display: inline-grid !important;
  place-items: center;
}

.conversation-mobile-back {
  display: none;
}

.conversation-category-group + .conversation-category-group {
  margin-top: 10px;
  padding-top: 8px;
  border-top: 1px solid var(--line);
}

.conversation-category-group-label,
.conversation-template-group-label {
  display: block;
  padding: 5px 9px;
  color: var(--muted);
  font-size: 9px;
  font-weight: 850;
  letter-spacing: .07em;
  text-transform: uppercase;
}

.conversation-layout,
.conversation-layout.copilot-open,
.conversation-layout.copilot-closed {
  grid-template-columns: minmax(250px, 292px) minmax(0, 1fr);
}

.conversation-right-panel {
  position: fixed;
  inset: 0 0 0 auto;
  z-index: 63;
  width: min(360px, 94vw);
  height: 100dvh;
  border-radius: 0;
  box-shadow: var(--shadow);
  transform: translateX(104%);
  transition: transform 180ms ease;
}

.conversation-right-panel.is-open {
  transform: translateX(0);
}

.conversation-right-close {
  display: block;
}

.conversation-right-backdrop {
  position: fixed;
  inset: 0;
  z-index: 62;
  display: block;
  border: 0;
  background: rgba(16, 37, 43, .34);
}

.conversation-preview,
.conversation-item.is-active .conversation-preview {
  -webkit-line-clamp: 2;
  line-clamp: 2;
  max-height: calc(1.35em * 2);
}

.conversation-item,
.conversation-item.is-active {
  min-height: 76px;
  max-height: 96px;
}

.conversation-stage-compact {
  display: flex;
  align-items: center;
  gap: 8px;
  min-width: 0;
}

.conversation-stage-compact label {
  display: flex;
  align-items: center;
  gap: 6px;
  color: var(--muted);
  font-size: 10px;
  font-weight: 750;
}

.conversation-stage-compact select {
  min-height: 30px;
  max-width: 190px;
  padding: 4px 8px;
}

.conversation-template-picker {
  position: absolute;
  right: 10px;
  bottom: calc(100% - 4px);
  z-index: 8;
  display: grid;
  gap: 8px;
  width: min(520px, calc(100% - 20px));
  max-height: min(480px, 64dvh);
  padding: 10px;
  overflow: hidden;
  border: 1px solid var(--line);
  border-radius: 10px;
  background: #fff;
  box-shadow: var(--shadow);
}

.conversation-template-picker-heading {
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.conversation-template-picker-heading button {
  border: 0;
  background: transparent;
  color: var(--muted);
  font-size: 22px;
}

.conversation-template-picker-body {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
  min-height: 0;
  overflow-y: auto;
}

.conversation-template-picker-body > div {
  min-width: 0;
}

.conversation-template-picker-body button {
  display: grid;
  gap: 3px;
  width: 100%;
  margin-bottom: 5px;
  border: 1px solid var(--line);
  border-radius: 7px;
  padding: 8px;
  background: #fff;
  text-align: left;
}

.conversation-template-picker-body button:hover,
.conversation-template-picker-body button:focus-visible {
  border-color: var(--brand);
  background: var(--brand-soft);
}

.conversation-template-picker-body button span {
  display: -webkit-box;
  overflow: hidden;
  color: var(--muted);
  font-size: 10px;
  -webkit-box-orient: vertical;
  -webkit-line-clamp: 2;
}

.commercial-funnel {
  display: grid;
  grid-template-columns: repeat(4, minmax(230px, 1fr));
  gap: 10px;
  min-height: 0;
  padding-bottom: 8px;
  overflow-x: auto;
}

.funnel-toolbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  margin-bottom: 10px;
  padding: 10px 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
}

.funnel-toolbar > div,
.funnel-card-heading > div {
  display: grid;
  gap: 2px;
}

.funnel-toolbar span,
.funnel-card-heading span,
.funnel-card-facts span {
  color: var(--muted);
  font-size: 10px;
}

.funnel-column {
  display: grid;
  grid-template-rows: auto minmax(0, 1fr);
  min-width: 230px;
  max-height: calc(100dvh - 190px);
  overflow: hidden;
  border: 1px solid var(--line);
  border-radius: 9px;
  background: #f5f8f9;
}

.funnel-column > header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 10px;
  border-bottom: 1px solid var(--line);
  background: #fff;
}

.funnel-column > header div {
  display: flex;
  align-items: center;
  gap: 7px;
}

.funnel-column > header span {
  display: grid;
  place-items: center;
  min-width: 22px;
  height: 22px;
  border-radius: 999px;
  background: var(--brand-soft);
  color: var(--brand);
  font-size: 10px;
  font-weight: 850;
}

.funnel-column-body {
  display: grid;
  align-content: start;
  gap: 7px;
  min-height: 0;
  padding: 7px;
  overflow-y: auto;
}

.funnel-card {
  display: grid;
  gap: 8px;
  padding: 9px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
}

.funnel-card-heading {
  display: grid;
  grid-template-columns: 38px 24px minmax(0, 1fr) auto;
  align-items: center;
  gap: 8px;
}

.funnel-card-facts {
  display: flex;
  flex-wrap: wrap;
  justify-content: space-between;
  gap: 5px;
}

.funnel-card select {
  min-height: 30px;
  padding: 4px 7px;
  font-size: 11px;
}

.lost-opportunities,
.master-module {
  margin-top: 10px;
}

.master-module .tabs,
.host-tabs {
  overflow-x: auto;
  white-space: nowrap;
}

.master-list {
  display: grid;
  gap: 7px;
}

.master-list article {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
}

.master-list article > div {
  display: grid;
  gap: 3px;
}

.master-list article span {
  color: var(--muted);
  font-size: 11px;
}

.automation-rule-list article {
  align-items: start;
}

.automation-rule-controls {
  display: grid;
  grid-template-columns: minmax(190px, 1.5fr) minmax(120px, .7fr) minmax(110px, .6fr);
  gap: 7px;
}

.template-management-card {
  display: grid !important;
  gap: 10px;
}

.template-management-heading,
.template-management-meta,
.template-usage-form,
.quick-reply-form {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
}

.template-usage-form .template-variable-field {
  flex: 1 1 320px;
}

.template-usage-form textarea {
  min-width: min(320px, 72vw);
}

.template-schedule-editor {
  flex: 1 1 100%;
  min-width: 0;
  margin: 0 0 10px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: #f4faf9;
}

.template-schedule-editor legend {
  padding: 0 6px;
  font-weight: 700;
  color: var(--primary);
}

.template-schedule-fields {
  display: grid;
  grid-template-columns: minmax(200px, 2fr) minmax(75px, .5fr) minmax(135px, 1fr) minmax(125px, 1fr);
  gap: 10px;
  align-items: end;
}

.template-usage-form .template-schedule-fields label {
  min-width: 0;
}

.template-schedule-fields input,
.template-schedule-fields select {
  width: 100%;
  min-width: 0;
}

.template-schedule-fields [hidden] {
  display: none !important;
}

.template-schedule-summary {
  font-weight: 600;
  margin: 12px 0 6px;
}

.template-schedule-compatibility {
  color: var(--muted);
  font-size: 13px;
}

.template-mapping-advanced {
  flex: 1 1 100%;
  color: var(--muted);
}

.template-mapping-advanced > div {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  padding-top: 8px;
}

@media (max-width: 680px) {
  .template-schedule-fields {
    grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
  }
  .template-schedule-trigger {
    grid-column: 1 / -1;
  }
}

.template-management-heading {
  justify-content: space-between;
}

.template-management-heading > div {
  display: grid;
  gap: 2px;
}

.template-official-body {
  margin: 0;
  max-width: 78ch;
  white-space: pre-wrap;
}

.template-management-meta {
  color: var(--muted);
  font-size: 12px;
}

.template-management-actions {
  margin-top: 8px;
}

.meta-template-inspection {
  display: grid;
  gap: 12px;
}

.meta-template-preview-phone {
  width: min(100%, 360px);
  padding: 12px 14px;
  border: 1px solid #cbd5e1;
  border-radius: 14px 14px 4px 14px;
  background: #dcf8c6;
  color: #172554;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
  box-shadow: 0 4px 12px rgba(15, 23, 42, .08);
}

.template-management-meta a {
  color: var(--primary);
}

.template-usage-form,
.quick-reply-form {
  padding-top: 8px;
  border-top: 1px solid var(--line);
}

.template-usage-form label,
.quick-reply-form label {
  display: grid;
  gap: 4px;
  min-width: 140px;
}

.template-usage-form .check-line,
.quick-reply-form .check-line {
  display: flex;
  min-width: auto;
}

.quick-reply-form {
  padding: 12px;
  margin-bottom: 10px;
  border: 1px solid var(--line);
  border-radius: 12px;
}

.quick-reply-form label:has(textarea) {
  flex: 1 1 360px;
}

.quick-reply-form textarea {
  min-height: 58px;
  resize: vertical;
}

.sr-only {
  position: absolute !important;
  width: 1px !important;
  height: 1px !important;
  padding: 0 !important;
  margin: -1px !important;
  overflow: hidden !important;
  clip: rect(0, 0, 0, 0) !important;
  white-space: nowrap !important;
  border: 0 !important;
}

.template-library-intro,
.template-library-panel {
  overflow: hidden;
}

.template-library-primary-actions {
  justify-content: flex-end;
}

.template-library-primary-actions a,
.template-library-actions a,
.template-meta-create-card a {
  text-decoration: none;
}

.template-library-summary {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 10px;
  border-top: 1px solid var(--line);
}

.template-library-summary article {
  display: grid;
  gap: 5px;
  min-height: 80px;
  padding: 13px 14px;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: #f8fbfc;
}

.template-library-summary span {
  color: var(--muted);
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: .04em;
}

.template-library-summary strong {
  align-self: end;
  color: var(--ink);
  font-size: 20px;
}

.template-library-tabs {
  display: flex;
  gap: 7px;
  padding: 13px 14px 0;
  overflow-x: auto;
}

.template-library-tabs .tab-button {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  white-space: nowrap;
}

.template-library-tabs .tab-button .badge {
  min-width: 24px;
  padding: 2px 6px;
}

.template-library-toolbar {
  display: grid;
  grid-template-columns: minmax(260px, 1fr) minmax(190px, auto) auto;
  align-items: center;
  gap: 10px;
  padding: 13px 14px;
  border-bottom: 1px solid var(--line);
}

.template-library-toolbar input,
.template-library-toolbar select {
  width: 100%;
  min-height: 40px;
}

.template-library-table {
  min-width: 1120px;
}

.template-library-table th:nth-child(1) { width: 18%; }
.template-library-table th:nth-child(2) { width: 14%; }
.template-library-table th:nth-child(3) { width: 30%; }
.template-library-table th:nth-child(4) { width: 12%; }
.template-library-table th:nth-child(5) { width: 14%; }
.template-library-table th:nth-child(6) { width: 12%; }

.template-library-table td {
  vertical-align: middle;
}

.template-library-table td > small,
.template-library-name small,
.template-library-table td:nth-child(2) small {
  display: block;
  margin-top: 3px;
  color: var(--muted);
  font-size: 11px;
}

.template-library-name {
  display: grid;
  grid-template-columns: 34px minmax(0, 1fr);
  align-items: center;
  gap: 9px;
}

.template-library-name > span:last-child {
  min-width: 0;
}

.template-library-name strong {
  display: block;
  overflow-wrap: anywhere;
}

.template-channel-icon {
  display: inline-grid;
  place-items: center;
  width: 32px;
  height: 32px;
  border: 1px solid #cfe0e3;
  border-radius: 9px;
  background: #f3f8f9;
}

.template-channel-icon.kind-meta { background: #eafbf1; }
.template-channel-icon.kind-email { background: #edf5ff; }

.template-channel-icon img,
.template-channel-icon svg {
  width: 18px;
  height: 18px;
  object-fit: contain;
}

.template-channel-icon svg {
  fill: none;
  stroke: currentColor;
  stroke-width: 1.7;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.template-library-content {
  display: -webkit-box;
  margin: 0;
  overflow: hidden;
  color: #334155;
  white-space: pre-line;
  -webkit-box-orient: vertical;
  -webkit-line-clamp: 3;
}

.template-file-list,
.template-library-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.template-library-actions {
  align-items: center;
}

.template-library-guidance {
  color: var(--muted);
  font-size: 12px;
  line-height: 1.5;
}

.template-create-layout,
.template-editor-modal {
  display: grid;
  grid-template-columns: minmax(0, 1.5fr) minmax(260px, .8fr);
  gap: 16px;
  align-items: start;
}

.template-create-layout h3,
.template-meta-create-card h3 {
  margin: 0 0 5px;
}

.template-meta-create-card,
.template-file-note {
  display: grid;
  gap: 10px;
  padding: 16px;
  border: 1px solid #cde6d6;
  border-radius: 13px;
  background: #f2fbf6;
}

.template-meta-create-card .secondary-button {
  justify-self: start;
}

.manual-template-editor { display: grid; grid-template-columns: minmax(0, 1.2fr) minmax(0, 1fr); gap: 20px; }
.manual-template-note { grid-column: 1 / -1; margin: 0; }
.manual-template-fields, .manual-template-fields label { display: grid; gap: 12px; min-width: 0; }
.manual-template-fields { align-content: start; }
.manual-template-fields > button { justify-self: start; }
.manual-template-editor > [role="alert"] { grid-column: 1 / -1; }
.manual-template-fields textarea { width: 100%; resize: vertical; min-height: 150px; line-height: 1.5; }
.manual-template-example { min-width: 0; }
.manual-template-example pre, .manual-template-preview { white-space: pre-wrap; overflow-wrap: anywhere; font: inherit; line-height: 1.6; padding: 16px; background: #eef7f6; border-radius: 12px; }
.manual-template-variables summary { cursor: pointer; color: var(--primary, #0c5965); }
.manual-template-variables dl { margin: 10px 0; }
.manual-template-variables dl > div { margin: 12px 0; }
.manual-template-variables dd { margin: 4px 0 0; font-size: .88rem; }
@media (max-width: 760px) { .manual-template-editor { grid-template-columns: minmax(0, 1fr); } }
.template-email-editor {
  display: grid;
  gap: 13px;
  align-content: start;
  min-width: 0;
}

.template-email-editor label {
  display: grid;
  gap: 5px;
}

.template-email-editor textarea {
  min-height: 220px;
  resize: vertical;
}

.template-email-preview {
  display: grid;
  gap: 10px;
}

.template-email-preview pre {
  margin: 0;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 10px;
  background: #f8fafc;
  font: inherit;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}

@media (max-width: 980px) {
  .template-library-summary {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
  .template-library-toolbar,
  .template-create-layout,
  .template-editor-modal {
    grid-template-columns: minmax(0, 1fr);
  }
}

@media (max-width: 620px) {
  .template-library-primary-actions {
    width: 100%;
    justify-content: stretch;
  }
  .template-library-primary-actions > * {
    flex: 1 1 100%;
    justify-content: center;
  }
  .template-library-summary {
    grid-template-columns: minmax(0, 1fr);
  }
  .template-library-tabs {
    padding-inline: 10px;
  }
  .template-library-toolbar {
    padding-inline: 10px;
  }
}

.automation-rule-controls label {
  display: grid;
  gap: 3px;
}

.automation-rule-controls input,
.automation-rule-controls select {
  min-height: 34px;
}

.operations-summary {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 8px;
  margin-bottom: 10px;
}

.operations-summary article {
  display: grid;
  gap: 3px;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
}

.operations-summary span {
  color: var(--muted);
  font-size: 10px;
}

.contact-role-fieldset {
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 10px;
}

.contact-role-fieldset legend {
  padding-inline: 5px;
  font-weight: 800;
}

.contact-role-options {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 7px;
}

.contact-role-options label {
  display: flex;
  align-items: center;
  gap: 6px;
  min-width: 0;
  font-size: 11px;
}

.reservation-view-toolbar {
  display: flex;
  align-items: end;
  flex-wrap: wrap;
  gap: 6px;
  grid-column: 1 / -1;
}

.reservation-view-toolbar label {
  display: grid;
  gap: 3px;
  min-width: min(260px, 100%);
}

.reservation-view-toolbar label span {
  color: var(--muted);
  font-size: 10px;
  font-weight: 750;
}

.reservation-view-toolbar select {
  min-height: 34px;
}

.host-form-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
  margin-bottom: 12px;
}

.compact-operation-form {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
  margin-bottom: 12px;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fbfb;
}

.compact-operation-form > strong,
.compact-operation-form > button {
  grid-column: 1 / -1;
}

.compact-operation-form label {
  display: grid;
  gap: 3px;
  color: var(--muted);
  font-size: 10px;
  font-weight: 750;
}

.compact-operation-form input,
.compact-operation-form select {
  min-height: 34px;
}

.host-inline-form {
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

@media (max-width: 1180px) {
  .conversation-screen { grid-template-columns: minmax(0, 1fr); }
  .conversation-layout,
  .conversation-layout.copilot-open,
  .conversation-layout.copilot-closed { grid-template-columns: minmax(240px, 285px) minmax(0, 1fr); }
  .conversation-category-collapse-desktop { display: none !important; }
  .conversation-screen.is-categories-collapsed > .conversation-context-menu { display: grid; }
}

@media (max-width: 768px) {
  .conversation-mobile-back { display: inline-flex; }
  .conversation-screen.is-mobile-list .chat-panel { display: none; }
  .conversation-screen.is-mobile-chat .conversation-list { display: none; }
  .conversation-screen.is-mobile-list .conversation-layout,
  .conversation-screen.is-mobile-chat .conversation-layout {
    grid-template-columns: minmax(0, 1fr);
    grid-template-rows: minmax(0, 1fr);
  }
  .conversation-screen.is-mobile-chat .conversation-inbox-toolbar { display: none; }
  .conversation-screen.is-mobile-chat .conversation-workspace-main { grid-template-rows: minmax(0, 1fr); }
}

@media (max-width: 640px) {
  .conversation-layout,
  .conversation-layout.copilot-open,
  .conversation-layout.copilot-closed { grid-template-columns: minmax(0, 1fr); }
  .conversation-template-picker { right: 4px; width: calc(100% - 8px); }
  .conversation-chat-header {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr);
    align-items: start;
    gap: 7px 9px;
  }
  .conversation-chat-header > div:nth-child(2) { min-width: 0; }
  .conversation-chat-header > div:nth-child(2) .muted {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
  }
  .conversation-chat-header > .tag-row {
    grid-column: 1 / -1;
    flex-wrap: nowrap;
    max-width: 100%;
    overflow-x: auto;
    padding-bottom: 2px;
    scrollbar-width: none;
  }
  .conversation-chat-header > .tag-row::-webkit-scrollbar { display: none; }
  .conversation-chat-header > .tag-row > * { flex: 0 0 auto; }
  .conversation-chat-header [data-action="conversation-copy-phone"],
  .conversation-chat-header a[href^="mailto:"] { display: none; }
  .conversation-template-picker-body { grid-template-columns: 1fr; }
  .composer-template-button { padding-inline: 7px; font-size: 10px; }
  .operations-summary { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .contact-role-options { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .automation-rule-controls { grid-template-columns: 1fr; }
  .host-form-grid,
  .compact-operation-form,
  .host-inline-form { grid-template-columns: 1fr; }
}

/* Conversations compact workspace v3: NewByte-inspired viewport and independent panes. */
body.route-conversations,
body.route-conversations #app {
  width: 100%;
  height: 100dvh;
  min-width: 0;
  min-height: 0;
  overflow: hidden;
}

.sidebar {
  direction: ltr;
  grid-column: 1;
  scrollbar-gutter: stable;
}

.sidebar .nav-button {
  display: grid;
  grid-template-columns: 20px minmax(0, 1fr) auto;
  justify-content: initial;
  text-align: left;
}

.sidebar .nav-label {
  min-width: 0;
  text-align: left;
}

.sidebar .nav-count {
  margin-left: auto;
}

.app-shell.is-conversations.is-sidebar-collapsed .sidebar .nav-button {
  grid-template-columns: 20px;
  justify-content: center;
  justify-items: center;
}

.app-shell.is-conversations .topbar {
  min-height: 58px;
  height: 58px;
  padding: 8px 14px;
}

.app-shell.is-conversations .page-title h1 {
  font-size: 20px;
}

.app-shell.is-conversations .content {
  padding: 7px;
}

.conversation-screen,
.conversation-screen.is-categories-collapsed {
  display: block;
  width: 100%;
  height: 100%;
  min-width: 0;
  min-height: 0;
  overflow: hidden;
}

.conversation-workspace-main {
  display: grid;
  grid-template-rows: auto auto minmax(0, 1fr);
  gap: 5px;
  width: 100%;
  height: 100%;
  min-width: 0;
  min-height: 0;
  overflow: hidden;
}

.conversation-workspace-alert {
  min-width: 0;
  min-height: 0;
}

.conversation-workspace-alert:empty {
  display: block;
  height: 0;
}

.conversation-workspace-alert .alert {
  margin: 0;
  padding: 7px 10px;
}

.conversation-context-menu,
.conversation-screen.is-categories-collapsed > .conversation-context-menu {
  display: none;
}

.conversation-inbox-toolbar {
  display: grid;
  gap: 4px;
  min-width: 0;
  margin: 0;
  padding: 5px 7px;
  overflow: hidden;
}

.conversation-commandbar {
  display: grid;
  grid-template-columns: minmax(230px, 360px) minmax(0, 1fr) auto;
  align-items: center;
  gap: 7px;
  min-width: 0;
}

.conversation-search {
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 5px;
  width: 100%;
}

.conversation-search input,
.conversation-search button,
.conversation-commandbar-status button,
.conversation-stage-compact button,
.conversation-stage-compact select {
  min-height: 30px;
  height: 30px;
  padding: 4px 8px;
  font-size: 11px;
}

.conversation-commandbar .conversation-filter-row,
.conversation-category-row,
.conversation-channel-row {
  display: flex;
  align-items: center;
  flex-wrap: nowrap;
  gap: 4px;
  min-width: 0;
  overflow-x: auto;
  overscroll-behavior-inline: contain;
  scrollbar-width: none;
}

.conversation-commandbar .conversation-filter-row::-webkit-scrollbar,
.conversation-category-row::-webkit-scrollbar,
.conversation-channel-row::-webkit-scrollbar {
  display: none;
}

.conversation-commandbar-status {
  flex-wrap: nowrap;
  gap: 5px;
  white-space: nowrap;
}

.conversation-commandbar-status .badge {
  padding: 4px 7px;
  font-size: 10px;
}

.conversation-category-row {
  width: 100%;
}

.conversation-filter-label {
  width: auto;
  margin-right: 2px;
  font-size: 9px;
}

.conversation-filter-chip,
.conversation-channel-filter {
  flex: 0 0 auto;
  min-height: 27px;
  height: 27px;
  padding: 3px 8px;
  font-size: 10px;
}

.conversation-filter-chip strong,
.conversation-channel-filter strong {
  font-size: 9px;
}

.conversation-routing-row {
  display: flex;
  align-items: center;
  gap: 8px;
  min-width: 0;
}

.conversation-routing-row .conversation-channel-row {
  flex: 1 1 auto;
}

.conversation-channel-filter .conversation-channel-logo {
  width: 18px;
  height: 18px;
}

.conversation-channel-filter.channel-whatsapp { border-color: #a8dfc0; }
.conversation-channel-filter.channel-instagram { border-color: #edb3d2; }
.conversation-channel-filter.channel-facebook { border-color: #b6c9ef; }
.conversation-channel-filter.channel-email { border-color: #b6d4f2; }
.conversation-channel-filter.channel-booking { border-color: #a7d7ef; }
.conversation-channel-filter.channel-airbnb { border-color: #f1b7ad; }
.conversation-channel-filter.channel-expedia { border-color: #efcf8a; }

.conversation-stage-compact {
  flex: 0 0 auto;
  margin-left: auto;
  padding: 0;
  overflow: visible;
}

.conversation-stage-compact label {
  white-space: nowrap;
}

.conversation-stage-compact select {
  width: 148px;
}

.conversation-categories-trigger {
  display: none;
}

.conversation-layout,
.conversation-layout.copilot-open,
.conversation-layout.copilot-closed {
  display: grid;
  grid-template-columns: minmax(250px, 280px) minmax(0, 1fr);
  gap: 6px;
  width: 100%;
  height: 100%;
  min-width: 0;
  min-height: 0;
  overflow: hidden;
}

.conversation-list,
.chat-panel,
.conversation-right-panel {
  height: 100%;
  min-width: 0;
  min-height: 0;
  overflow: hidden;
}

.conversation-list .panel-header,
.conversation-chat-header {
  min-height: 46px;
  padding: 6px 9px;
}

.conversation-list .panel-header .muted {
  display: none;
}

.conversation-list .panel-body,
.chat-thread,
.conversation-right-body {
  min-height: 0;
  overflow-y: auto;
  overscroll-behavior: contain;
  scrollbar-gutter: stable;
}

.conversation-item,
.conversation-item.is-active {
  gap: 3px;
  min-height: 70px;
  max-height: 88px;
  padding: 7px 8px;
}

.conversation-swipe-row {
  position: relative;
  min-width: 0;
  overflow: hidden;
  background: #b42318;
}

.conversation-swipe-row .conversation-item {
  position: relative;
  z-index: 1;
  touch-action: pan-y;
  will-change: transform;
  transition: transform 160ms ease;
}

.conversation-swipe-row.is-swiping .conversation-item {
  cursor: grabbing;
  user-select: none;
}

.conversation-swipe-delete {
  position: absolute;
  z-index: 0;
  inset: 0 0 0 auto;
  display: grid;
  place-items: center;
  width: 96px;
  color: #fff;
  font-size: 11px;
  font-weight: 820;
  letter-spacing: .01em;
}

.conversation-delete-email {
  height: 28px;
  min-height: 28px;
  padding: 4px 7px;
  border: 1px solid rgba(190, 43, 43, .58);
  border-radius: 6px;
  background: #fff;
  color: #272727;
  font-size: 10px;
  line-height: 1;
  font-weight: 760;
  white-space: nowrap;
}

.conversation-delete-email:hover:not(:disabled) {
  border-color: #b92b2b;
  background: #fff3f3;
  color: #272727;
}

.conversation-delete-email:focus-visible {
  outline: 2px solid rgba(185, 43, 43, .28);
  outline-offset: 2px;
}

.composer-email-context {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 5px 14px;
  padding: 7px 9px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
  color: var(--muted);
  font-size: 11px;
}

.composer-email-context strong {
  margin-right: 4px;
  color: var(--ink);
}

.composer-email-thread {
  color: var(--brand);
}

.conversation-undo-toast {
  position: fixed;
  z-index: 180;
  left: 50%;
  bottom: 22px;
  display: flex;
  align-items: center;
  gap: 18px;
  max-width: min(92vw, 560px);
  padding: 12px 14px;
  border: 1px solid rgba(255, 255, 255, .18);
  border-radius: 12px;
  background: #18333a;
  color: #fff;
  box-shadow: 0 16px 38px rgba(20, 45, 51, .3);
  transform: translateX(-50%);
  font-size: 13px;
}

.conversation-undo-toast span {
  min-width: 0;
}

.conversation-undo-toast button {
  flex: 0 0 auto;
  border: 0;
  border-radius: 8px;
  background: #fff;
  color: var(--brand);
  padding: 7px 11px;
  font-weight: 820;
}

@media (max-width: 720px) {
  .conversation-undo-toast {
    right: 12px;
    bottom: 14px;
    left: 12px;
    justify-content: space-between;
    max-width: none;
    transform: none;
  }
}

.conversation-item-heading {
  grid-template-columns: 34px 20px minmax(0, 1fr);
  gap: 6px;
}

.conversation-avatar {
  width: 34px;
  height: 34px;
}

.conversation-item-heading > .conversation-channel {
  border: 0;
  background: transparent;
}

.conversation-item-heading .conversation-channel-logo {
  width: 20px;
  height: 20px;
}

.conversation-preview,
.conversation-item.is-active .conversation-preview {
  margin-top: 1px;
  -webkit-line-clamp: 2;
  line-clamp: 2;
  max-height: calc(1.3em * 2);
  font-size: 10px;
  line-height: 1.3;
}

.conversation-item-meta {
  gap: 4px;
  padding-left: 60px;
}

.chat-panel {
  display: grid;
  grid-template-rows: auto auto auto minmax(0, 1fr) auto;
}

.conversation-chat-header {
  display: grid;
  grid-template-columns: minmax(150px, auto) minmax(0, 1fr);
  align-items: center;
  gap: 8px;
}

.conversation-mobile-back {
  display: none;
}

.conversation-chat-header > div:nth-child(2) {
  min-width: 0;
}

.conversation-chat-header > div:nth-child(2) .muted {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  font-size: 10px;
}

.conversation-chat-header > .tag-row {
  justify-content: flex-end;
  flex-wrap: nowrap;
  min-width: 0;
  overflow-x: auto;
  padding-bottom: 1px;
  scrollbar-width: none;
}

.conversation-chat-header > .tag-row::-webkit-scrollbar {
  display: none;
}

.conversation-chat-header > .tag-row > * {
  flex: 0 0 auto;
}

.conversation-chat-header .ghost-button {
  min-height: 28px;
  padding: 4px 7px;
  font-size: 10px;
}

.conversation-languagebar {
  min-height: 34px;
  gap: 6px;
  padding: 3px 8px;
}

.conversation-languagebar select,
.conversation-languagebar button {
  min-height: 27px;
  height: 27px;
  padding: 3px 7px;
  font-size: 10px;
}

.conversation-languagebar .compact-field,
.conversation-languagebar .conversation-toggle {
  gap: 5px;
  font-size: 10px;
}

.conversation-workspace-strip {
  min-height: 32px;
  gap: 7px;
  padding: 4px 8px;
}

.conversation-operational-context {
  display: flex;
  align-items: center;
  gap: 7px;
  min-width: 0;
  overflow: hidden;
}

.conversation-operational-chips {
  flex: 0 1 auto;
}

.conversation-operational-details {
  flex: 1 1 auto;
  min-width: 110px;
  font-size: 10px;
}

.conversation-workspace-actions button {
  min-height: 27px;
  padding: 3px 7px;
  font-size: 10px;
}

.conversation-bot-inline-action {
  min-height: 27px;
  padding: 3px 7px;
  font-size: 10px;
}

.chat-thread {
  display: flex;
  flex-direction: column;
  gap: 6px;
  height: auto;
  padding: 9px;
}

.message-bubble,
.message-bubble.message,
.message-bubble.message.guest,
.message-bubble.message.bot,
.message-bubble.message.human,
.message-bubble.message.automation,
.message-bubble.message.system {
  max-width: 70%;
  padding: 7px 10px;
  font-size: 11px;
  line-height: 1.35;
}

.message-meta {
  margin-bottom: 2px;
  font-size: 9px;
}

.message-footer {
  margin-top: 3px;
  font-size: 8px;
}

.message-copy {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 28px;
  min-height: 26px;
  margin-right: auto;
  cursor: pointer;
}

.composer {
  position: relative;
  gap: 4px;
  padding: 5px 8px;
}

.composer-heading {
  min-height: 26px;
}

.composer-heading .muted {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  font-size: 9px;
}

.composer-heading select {
  min-height: 26px;
  height: 26px;
  padding: 2px 6px;
  font-size: 10px;
}

.composer-target-language {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  flex: 0 0 auto;
  color: var(--muted);
  font-size: 9px;
  font-weight: 760;
}

.composer-target-language select {
  min-width: 112px;
  color: var(--text);
}

.composer-row {
  gap: 5px;
}

.composer-row #manual-reply,
.composer-row .composer-actions button,
.composer-template-button,
.composer-attach {
  min-height: 38px;
  height: 38px;
}

.composer-row #manual-reply {
  padding: 8px 9px;
}

.composer-row .composer-actions button,
.composer-template-button {
  padding: 5px 8px;
  font-size: 10px;
}

.composer-attach {
  width: 38px;
}

@media (min-width: 1300px) {
  .conversation-layout,
  .conversation-layout.copilot-open,
  .conversation-layout.copilot-closed {
    grid-template-columns: minmax(250px, 280px) minmax(0, 1fr) minmax(280px, 310px);
  }

  .conversation-right-panel,
  .conversation-right-panel.is-open {
    position: relative;
    inset: auto;
    z-index: 1;
    display: grid;
    width: auto;
    height: 100%;
    border-radius: 8px;
    box-shadow: none;
    transform: none;
  }

  .conversation-right-close,
  .conversation-right-backdrop {
    display: none !important;
  }
}

@media (max-width: 1180px) {
  .conversation-commandbar {
    grid-template-columns: minmax(210px, 320px) minmax(0, 1fr);
  }

  .conversation-commandbar-status {
    display: none;
  }

  .conversation-stage-compact label > span {
    display: none;
  }
}

@media (max-width: 1024px) {
  .conversation-categories-trigger {
    display: inline-flex;
  }

  .conversation-commandbar {
    grid-template-columns: auto minmax(190px, 1fr) minmax(0, 1fr);
  }

  .conversation-category-row {
    display: none;
  }

  .conversation-context-menu,
  .conversation-screen.is-categories-collapsed > .conversation-context-menu {
    position: fixed;
    inset: 58px auto 0 64px;
    z-index: 52;
    display: grid;
    width: min(260px, calc(100vw - 64px));
    height: auto;
    border-radius: 0 8px 8px 0;
    box-shadow: var(--shadow);
    transform: translateX(calc(-100% - 64px));
    transition: transform 180ms ease;
  }

  .conversation-context-menu.is-open {
    transform: translateX(0);
  }

  .conversation-context-menu-heading button {
    display: block;
  }
}

@media (max-width: 820px) {
  .app-shell.is-conversations.is-sidebar-collapsed .sidebar .nav-button {
    grid-template-columns: 20px minmax(0, 1fr) auto;
    justify-content: initial;
    justify-items: initial;
  }

  .conversation-commandbar {
    grid-template-columns: auto minmax(0, 1fr);
  }

  .conversation-commandbar .conversation-filter-row {
    grid-column: 1 / -1;
  }

  .conversation-routing-row {
    overflow-x: auto;
    scrollbar-width: none;
  }

  .conversation-routing-row::-webkit-scrollbar {
    display: none;
  }

  .conversation-routing-row .conversation-channel-row,
  .conversation-stage-compact {
    flex: 0 0 auto;
  }

  .conversation-layout,
  .conversation-layout.copilot-open,
  .conversation-layout.copilot-closed {
    grid-template-columns: minmax(220px, 250px) minmax(0, 1fr);
  }
}

@media (max-width: 768px) {
  .conversation-mobile-back {
    display: inline-flex;
  }

  .conversation-layout,
  .conversation-layout.copilot-open,
  .conversation-layout.copilot-closed,
  .conversation-screen.is-mobile-list .conversation-layout,
  .conversation-screen.is-mobile-chat .conversation-layout {
    grid-template-columns: minmax(0, 1fr);
    grid-template-rows: minmax(0, 1fr);
  }

  .conversation-screen.is-mobile-list .chat-panel {
    display: none;
  }

  .conversation-screen.is-mobile-chat .conversation-list {
    display: none;
  }

  .conversation-screen.is-mobile-chat .conversation-inbox-toolbar,
  .conversation-screen.is-mobile-chat .conversation-workspace-alert {
    display: none;
  }

  .conversation-screen.is-mobile-chat .conversation-workspace-main {
    grid-template-rows: minmax(0, 1fr);
  }
}

@media (max-width: 640px) {
  .app-shell.is-conversations .topbar {
    min-height: 52px;
    height: 52px;
    padding: 6px 9px;
  }

  .app-shell.is-conversations .content {
    padding: 4px;
  }

  .conversation-inbox-toolbar {
    max-height: none;
    padding: 4px;
  }

  .conversation-commandbar {
    gap: 4px;
  }

  .conversation-search button {
    padding-inline: 7px;
  }

  .conversation-routing-row {
    gap: 5px;
  }

  .conversation-chat-header {
    grid-template-columns: auto minmax(0, 1fr);
    gap: 5px 7px;
  }

  .conversation-chat-header > .tag-row {
    grid-column: 1 / -1;
    justify-content: flex-start;
  }

  .conversation-operational-context {
    display: grid;
    gap: 2px;
  }

  .conversation-operational-details {
    min-width: 0;
  }

  .message-bubble,
  .message-bubble.message {
    max-width: 86%;
  }
}

@media (max-height: 620px) and (min-width: 769px) {
  .app-shell.is-conversations .topbar {
    min-height: 50px;
    height: 50px;
  }

  .conversation-languagebar {
    display: none;
  }

  .chat-panel {
    grid-template-rows: auto auto minmax(0, 1fr) auto;
  }

  .conversation-list .panel-header,
  .conversation-chat-header {
    min-height: 40px;
    padding-block: 4px;
  }

  .composer-heading {
    display: none;
  }
}

/* Conversation refinement: compact search, channel-led inbox and stable language controls. */
.conversation-search-field {
  position: relative;
  min-width: 0;
}

.conversation-search-field input {
  width: 100%;
  padding-right: 30px;
}

.conversation-search .conversation-search-clear {
  position: absolute;
  top: 50%;
  right: 5px;
  display: inline-grid;
  place-items: center;
  width: 22px;
  min-width: 22px;
  height: 22px;
  min-height: 22px;
  padding: 0;
  border: 0;
  border-radius: 50%;
  background: transparent;
  color: var(--muted);
  font-size: 17px;
  line-height: 1;
  transform: translateY(-50%);
  cursor: pointer;
}

.conversation-search .conversation-search-clear:hover,
.conversation-search .conversation-search-clear:focus-visible {
  background: var(--surface-2);
  color: var(--ink);
}

.conversation-item {
  min-height: 82px;
  max-height: 108px;
}

.conversation-item-heading {
  grid-template-columns: 24px minmax(0, 1fr);
  gap: 7px;
}

.conversation-item-heading > .conversation-channel {
  align-self: start;
}

.conversation-item-heading .conversation-channel-logo {
  width: 22px;
  height: 22px;
}

.conversation-preview,
.conversation-item.is-active .conversation-preview {
  display: -webkit-box;
  margin-top: 2px;
  overflow: hidden;
  white-space: normal;
  overflow-wrap: anywhere;
  -webkit-box-orient: vertical;
  -webkit-line-clamp: 3;
  line-clamp: 3;
  max-height: calc(1.3em * 3);
  text-overflow: clip;
}

.conversation-item-meta {
  padding-left: 31px;
}

.conversation-languagebar .conversation-toggle {
  flex: 0 0 auto;
  min-width: max-content;
  min-height: 27px;
  padding: 3px 8px;
  border: 1px solid var(--line);
  border-radius: 7px;
  background: #fff;
  white-space: nowrap;
}

.conversation-languagebar .conversation-toggle span {
  white-space: nowrap;
}

/* Mobile conversation composer: keep controls content-sized and reachable. */
@media (max-width: 640px) {
  .conversation-screen.is-mobile-chat .chat-panel {
    grid-template-rows: auto auto auto minmax(0, 1fr) auto;
  }

  .conversation-screen.is-mobile-chat .composer {
    display: grid;
    align-self: end;
    align-content: end;
    width: 100%;
    height: auto;
    min-height: 0;
    padding: 5px 7px;
  }

  .conversation-screen.is-mobile-chat .composer-heading {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    align-items: center;
    gap: 5px;
    min-height: 30px;
  }

  .conversation-screen.is-mobile-chat .composer-row {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr);
    grid-template-areas:
      "attach message"
      "template actions";
    align-items: center;
    align-content: end;
    gap: 5px;
    width: 100%;
    height: auto;
    min-height: 0;
  }

  .conversation-screen.is-mobile-chat .composer-template-button {
    grid-area: template;
  }

  .conversation-screen.is-mobile-chat .composer-attach {
    display: grid;
    grid-area: attach;
  }

  .conversation-screen.is-mobile-chat .composer-row #manual-reply {
    grid-area: message;
    width: 100%;
    height: 38px;
    min-height: 38px;
    max-height: 80px;
  }

  .conversation-screen.is-mobile-chat .composer-row .composer-actions {
    display: grid;
    grid-area: actions;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    align-items: center;
    gap: 5px;
    width: 100%;
    height: 38px;
    min-height: 0;
  }

  .conversation-screen.is-mobile-chat .composer-template-button,
  .conversation-screen.is-mobile-chat .composer-attach,
  .conversation-screen.is-mobile-chat .composer-row .composer-actions button {
    align-self: center;
    width: auto;
    height: 38px;
    min-height: 38px;
    max-height: 38px;
    writing-mode: horizontal-tb;
  }
}
.template-automatic-control { display: grid; gap: 5px; max-width: 210px; }
.template-automatic-control small { white-space: normal; line-height: 1.3; }
.template-automatic-toggle { grid-template-columns: auto; width: auto; justify-self: start; padding: 8px; border-color: transparent; background: transparent; }
.template-library-actions { align-items: flex-start; }

/* The Meta library scrolls with the page, with columns pinned below the topbar. */
.template-library-panel--meta {
  overflow: visible;
}

.template-library-panel--meta .template-library-tabs {
  flex-wrap: wrap;
  overflow: visible;
}

.template-library-table-wrap--meta {
  position: relative;
  width: 100%;
  max-width: 100%;
  max-height: none;
  overflow: visible;
  scrollbar-gutter: auto;
}

.template-library-table--meta {
  width: 100%;
  min-width: 0;
  max-width: 100%;
  table-layout: fixed;
  border-collapse: separate;
  border-spacing: 0;
  font-size: 12px;
  line-height: 1.45;
}

.template-library-table--meta th:nth-child(1) { width: 15%; }
.template-library-table--meta th:nth-child(2) { width: 7%; }
.template-library-table--meta th:nth-child(3) { width: 12%; }
.template-library-table--meta th:nth-child(4) { width: 8%; }
.template-library-table--meta th:nth-child(5) { width: 27.5%; }
.template-library-table--meta th:nth-child(6) { width: 6.5%; }
.template-library-table--meta th:nth-child(7) { width: 9%; }
.template-library-table--meta th:nth-child(8) { width: 15%; }

.template-library-table--meta th,
.template-library-table--meta td {
  padding: 13px 7px;
  text-align: left;
  vertical-align: top;
  white-space: normal;
  overflow-wrap: anywhere;
  border-bottom: 1px solid var(--line);
}

.template-library-table--meta thead th {
  position: sticky;
  top: var(--template-library-sticky-top, 72px);
  z-index: 3;
  background: var(--surface-2);
  box-shadow: inset 0 -1px 0 var(--line-strong);
  color: var(--text);
  font-size: 11px;
  font-weight: 700;
  line-height: 1.35;
}

.template-library-table--meta tbody tr:last-child td {
  border-bottom: 0;
}

.template-library-table--meta td > *,
.template-library-table--meta .template-library-name > * {
  min-width: 0;
  max-width: 100%;
}

.template-library-table--meta .template-library-name {
  align-items: start;
  grid-template-columns: minmax(0, 1fr);
  gap: 5px;
}

.template-internal-name-display {
  display: flex;
  align-items: flex-start;
  gap: 4px;
  min-width: 0;
}

.template-internal-name-display > :first-child {
  min-width: 0;
  overflow-wrap: anywhere;
}

.template-internal-name-display strong {
  padding-top: 2px;
  font-size: 13px;
  line-height: 1.4;
}

.template-internal-name-edit {
  display: inline-grid;
  place-items: center;
  flex: 0 0 24px;
  width: 24px;
  height: 24px;
  padding: 2px;
  border: 1px solid transparent;
  border-radius: 5px;
  background: transparent;
  color: var(--brand);
  line-height: 1;
}

.template-internal-name-edit:hover {
  background: var(--brand-soft);
  border-color: var(--line);
}

.template-internal-name-edit:focus-visible {
  outline: 2px solid var(--brand);
  outline-offset: 2px;
}

.template-internal-name-edit svg {
  width: 15px;
  height: 15px;
}

.template-internal-name-form {
  display: grid;
  gap: 7px;
  min-width: 0;
}

.template-internal-name-form input {
  width: 100%;
  min-width: 0;
  padding: 7px 6px;
  font-size: 12px;
}

.template-internal-name-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 5px;
}

.template-internal-name-actions > * {
  min-width: 0;
  max-width: 100%;
  white-space: normal;
}

.template-library-table--meta .template-meta-name,
.template-library-table--meta .template-meta-name strong,
.template-library-table--meta td:nth-child(4),
.template-library-table--meta td:nth-child(4) strong {
  font-weight: 400;
}

.template-meta-name {
  white-space: normal;
  overflow-wrap: anywhere;
}

.template-library-table--meta .template-library-content {
  display: -webkit-box;
  max-height: 7.5em;
  overflow: hidden;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
  -webkit-line-clamp: 5;
  -webkit-box-orient: vertical;
  line-height: 1.5;
}

.template-library-table--meta .template-library-content.is-expanded {
  display: block;
  max-height: none;
  overflow: visible;
  -webkit-line-clamp: unset;
}

.template-library-table--meta [data-action="meta-template-content-toggle"] {
  margin-top: 6px;
  padding: 0;
  border: 0;
  border-radius: 2px;
  background: transparent;
  color: var(--brand);
  font: inherit;
  text-align: left;
  text-decoration: underline;
  text-underline-offset: 2px;
  cursor: pointer;
}

.template-library-table--meta [data-action="meta-template-content-toggle"]:focus-visible {
  outline: 2px solid var(--brand);
  outline-offset: 3px;
}

.template-library-table--meta .template-automatic-control {
  align-content: start;
  max-width: 100%;
}

.template-library-table--meta .template-automatic-toggle {
  margin: 0;
  padding: 3px;
  min-height: 28px;
}

.template-library-table--meta .badge {
  min-width: 0;
  max-width: 100%;
  white-space: normal;
  overflow-wrap: anywhere;
  font-size: 10px;
}

.template-library-configuration {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 8px;
  min-width: 0;
}

.template-library-configuration > button,
.template-library-configuration > a[data-action] {
  max-width: 100%;
  white-space: normal;
}

.template-library-configuration small {
  display: block;
  line-height: 1.4;
  overflow-wrap: anywhere;
}

@media (min-width: 701px) and (max-width: 1100px) {
  .template-library-table--meta {
    font-size: 11.5px;
  }
  .template-library-table--meta th,
  .template-library-table--meta td {
    padding-inline: 5px;
  }
  .template-library-table--meta .tiny-button:not(.template-internal-name-edit) {
    padding-inline: 5px;
    font-size: 11px;
  }
  .template-internal-name-display strong {
    font-size: 12px;
  }
}

@media (max-width: 700px) {
  .template-library-table-wrap--meta {
    max-height: none;
    overflow: visible;
    padding: 10px;
    scrollbar-gutter: auto;
  }
  .template-library-table--meta,
  .template-library-table--meta tbody {
    display: block;
    width: 100%;
  }
  .template-library-table--meta thead {
    display: none;
  }
  .template-library-table--meta tbody {
    display: grid;
    gap: 12px;
  }
  .template-library-table--meta tbody tr {
    display: grid;
    grid-template-columns: minmax(0, 1fr);
    align-items: start;
    border: 1px solid var(--line);
    border-radius: 9px;
    background: var(--surface);
    overflow: hidden;
  }
  .template-library-table--meta td {
    display: block;
    width: auto;
    min-width: 0;
    padding: 10px;
    border: 0;
  }
  .template-library-table--meta td[data-label]::before {
    content: attr(data-label);
    display: block;
    margin-bottom: 6px;
    color: var(--muted);
    font-size: 11px;
    font-weight: 700;
  }
  .template-library-table--meta td:nth-child(5) {
    border-block: 1px solid var(--line);
    background: var(--surface-2);
  }
  .template-internal-name-display strong {
    font-size: 14px;
  }
  .template-library-table--meta .template-automatic-toggle {
    padding: 7px;
    min-height: 38px;
  }
}